Cisco Unity Connection includes several Representational State Transfer (REST) application programming interfaces (APIs) that provide provisioning, messaging, and telephony access to Connection. These APIs provide the ability to integrate Connection features into existing enterprise-wide provisioning management systems and messaging clients. The APIs are REST interfaces that standardize operations such as add, delete, view, and modify. Akkadian Site Builder utilizes a subset of REST APIs called, Cisco Unity Connection Provisioning Interface (CUPI) API, which provides access to the most commonly provisioned data on Cisco Unity Connection systems: users, contacts, distribution lists, and call handlers.
For more information on Cisco Unity Connection REST API and CUPI, please go to Cisco’s website. At the time of writing, the document titled, Cisco Unity Connection Provisioning Interface (CUPI) API, contains detailed descriptions of each of the provisioning APIs currently available, including input parameters and troubleshooting guidance. This document can be found on cisco.com under:
Support > Product Support > Unified Communications > Cisco Unity Connection > Maintain and Operate Guides > Cisco Unity Connection Provisioning Interface (CUPI) API
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