Service Groups group application servers into a logical container for provisioning. A Service Group could contain a CUCM application server by itself, a CUC application server by itself or both. Once created, Service Groups cannot be modified or deleted as they are tied to the license.
To add a Service Group:
- Select Service Groups from the System menu
- On the menu, click Add
- A drop-down list will appear below the Add button, select Service Group
- Enter the Service Group Name
- At least one application server type must be selected
- If appicable, select a CUCM application server
- If appicable, select a Unity Connection application server
- Click Save
- Repeat this process for additional Service Groups
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