Web Console provides the ability to add notes for lines, active calls, parked calls, directory entries, and speed dials.
5.1 – Adding a Note
To add a Notes for a lines, active calls, parked calls, directory entries, or speed dials:
1. Right-click on entity to which you want to add Notes
2. From the Menu, click Notes.
3. A text box will appear where you can type in your note.
4. Click Save to add the note.
5. To add additional notes, repeat steps 1-4.
5.1 – Viewing and Editting Notes
To View or Edit existing Notes:
1. Click on the icon
2. To edit a Note, select the Note and edit the note in the text box.
3. Click Save.
4. To edit additional notes, repeat steps 2 – 3.
Post your comment on this topic.