A SAP user is required within SAP, to support inbound communication with ActiveControl.
The Basis Technologies recommendation is to create a new, seperate Integration user for such purposes (eg username AC_INTEG) to keep it seperate from the other AC_RFC and AC_BATCH users needed as part of an ActiveControl setup.
This integration user should be a SERVICE user with /BTI/TE:CTS_ADMIN and /BTI/TE:CTS_USER role assignments.
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