Basis Technologies actively maintain an online database of FAQs and Error Messages on our website.

Basis Technologies strongly encourage our customers (in particular TE Administrators and Basis team) to register for accounts on our website, and actively make sure of this forum. It not only helps our customers be more self-sufficient in resolving common issues more quickly, but also helps us understand the common challenges our customers are facing so we can add product improvements in the future where appropriate.


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