To add a new Group:
- Go to Console Management => Groups
- Click Add to add a new Group.
- Complete the fields: name, description, choose the configuration and Work hours section. the following sections and fields are optional:
Choose Client Version | Choose the client version to be applied to the Group. Any client not running this version will be prompted to upgrade. |
Choose Speed Dials | Choose the Speed Dial(s) Public to be applied to the Group. |
Voice Mail Section | Configure the voice mail to be applied to the Group. |
Partitions Section | Configure the allowed partitions for the Group. |
Queue Services Section | Choose the Configuration to be applied to the Group. |
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