General Communication

Use as many points of interaction as possible to inform guests and ensure the sharing of information
Download and display posters in high visibility areas in your setting to promote messages about how to stay safe during the COVID-19 pandemic; visual communication templates are also available from the Government of Canada
In communications with vendors, extend the same courtesy as you would to patron (event professionals, caterers, restaurants, planners, etc.); this will help foster trust in your venue’s operations and COVID-19 safety protocols
Create a Frequently Asked Questions document and/or webpage for visitors and promote in all your communications and outreach activities including all social media channels

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