COVID-19 Coordinator

Venue Managers and Organizers should appoint a single person who is responsible for all aspects of a company’s COVID-19 reopening plan, procedures and processes. This person may be a new employee within the company or someone already in management who is assigned this responsibility. Throughout this guide, this person will be referred to as the COVID-19 Coordinator. Because the COVID-19 Coordinator will need to have detailed knowledge of all public and occupational health and safety requirements, and a deep understanding of all company-related COVID-19 plans and processes in all areas of the workplace, the COVID-19 Coordinator should have final authority in all matters related to COVID-19.

Due to the complexity and breadth of COVID-19 considerations, and the resources available within each venue and organization, from time to time the COVID-19 Coordinator will likely need to delegate their authority to others within the company. Those with this delegated authority may be department heads or others in middle management who have responsibility for their work area. Additionally, individuals well-versed in best practices can be brought in on a project-by-project basis. Regardless of the organization’s size, the individual with delegated authority should report to the COVID-19 Coordinator on all matters related to COVID-19. Delegated tasks and processes are required to be documented in each organization. Those with delegated authority must have a clear understanding of all matters related to COVID-19 within their area of responsibility.

On November 13, 2020, Toronto’s Medical Officer of Health issued a Section 22 order to strengthen COVID-19 protections in Toronto. Included in this announcement was the recommendation that businesses and workplaces appoint a “compliance officer” to ensure implementation of occupational health and safety and infection prevention and control measures. This recommendation is in line with the COVID-19 Coordinator role discussed above.


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