For PowerPoint files:
- Make sure you do not include macros on your slides. For safety reasons we have to disable all macros and that should work fine, but there can be cases where the presence of macros will cause the conversion to cancel.
- Make sure you do not embed ActiveX components in your slides (such as external video). This causes stability issues with the converter.
- Make sure you do not rely on external resources, such as CSS. Whilst this should usually not cause any issues with the conversion, we have seen cases which made the file unconvertable.
8.21. I am not able to access a webinar from outside our network. The progress is stuck on the error: “looking for the best connection path”. Please suggest a solution.
Thanks for your feedback.