By default, Optomate Touch is installed as a 32-bit application. With the release of Optomate Touch v2.0 you have the option of installing the application as a 64-bit application.

a 32-bit application can reference up to 4,294,967,296 bytes (or 4GB RAM), whereas a 64-bit application can reference 18,446,744,073,709,551,616 bytes (or 17,179,869,184 GB RAM). That’s 16 Exabytes, which is a lot!. In other words, the 64-bit version of Optomate Touch calculates more data, faster.

In order to upgrade to the 64-bit version of Optomate Touch, you must be running 64-bit Operating Systems and 64-bit Processors across your network. Note: The HICAPS integration does not currently support 64-bit mode so we recommend you do not install 64-bit if you are using this facility.

To install the 64-bit version, on your Server PC, browse to the “\Optomate Touch” application folder. You will find an Install32bit.exe and Install64bit.exe file. Ensure all users are our of Optomate Touch then double-click on the Install64bit.exe and follow the prompts. That’s it, you’re now running in 64-bit mode. You can see the version you are running in the title bar of the main menu.

If you install the 64-bit version and find you experiencing issues due to non-compatible hardware, you can re-install the 32-bit version by running the Install32bit.exe.


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