Virtual Keypad enables you to run reports that give you information about your system’s events. In Reports, you can either run a quick report or a custom report. You can only run or receive reports for systems that you can access.

Learn how to run reports by completing the following steps.


Run a Quick Report

  1. Go Reports > Quick Reports.
  2. In Report, choose one of the following:
    • Today’s System Events
    • All Troubles and Alarms
    • All System Users
    • All System Profiles
    • Arming/Disarming Exceptions.
  3. The report is displayed on the screen. To export the report as a CSV, PDF, or XLSX (Excel Spreadsheet), select the appropriate option in Export near the bottom of the page. Your report is sent in an email.

Run a Custom Report

  1. Go Reports > Custom Reports.
  2. Select Add.
  3. Name the report.
  4. In the calendar, choose a date for the report.
  5. In Systems, choose systems for the report. To remove a system, select Remove next to it. To add a system, select Add.
  6. In the events dropdown, choose All Events, Alarms, Arming/Disarming, Arming Exceptions, or Troubles.
  7. Enter other information as needed, such as Zones, Users, or Types.
  8. If you want to schedule this report to run automatically and sent to you as a PDF, select Schedule.
  9. Select Run.

To edit the report, select Edit. After you’ve made your changes, select Run.