To add a Virtual Keypad app user, complete the following steps.

  1. Go to Customer Summary > App Users.
  2. Tap the Add icon.
  3. Enter an email address, first name, and last name for the new app user.
  4. To create your own password, switch off Create Random Password.
  5. Set the user’s Authority Level. The default user authority level is Standard.
  6. If you want the user to receive video clips when an alarm is triggered, switch on Email Video Clips.
  7. Enter additional information and assign user permissions as needed.
  8. Tap Save App User.