The X1 Series is a line of cloud-based access control systems programmed entirely in Dealer Admin and managed in Virtual Keypad. This guide explains how to program an X1 Series system after installation is complete. For more information about installing and configuring communication for an X1 Series Door Controller, refer to the X1 Programming and Installation Guide.

Before you get started, here are some basics about the X1 Series:

  • A system can have one or more door controllers
  • A door controller processes access logic when given instructions from card readers or Virtual Keypad
  • A door is a physically secured point of access managed with door controllers, hardware accessories, card readers, and Virtual Keypad
  • The X1 is a cloud-based door controller with a total of 1 door (integrated)
  • The X1-8 is a cloud-based door controller with a total of 8 doors (1 integrated and 7 modular)

Contents

Create a system

A customer must exist before you can add a system to their account. To learn about creating customers, refer to Add a Customer you can add a door controller or program doors, you must create a system in Dealer Admin.

  1. Go to Customers.
  2. Select the customer’s name.
  3. In Systems, press Add.
  4. Enter a name for the system.
  5. In System Type, select X1.
  6. Configure billing address and time options as needed.
  7. Enter the door controller’s serial number.
  8. Press Save.

Add an X1

If door options don’t open automatically, select the X1 that you want to configure.

  1. Enter a descriptive name for the door.
  2. In Strike Time, enter the number of seconds that you want the door to unlock when access is granted.
  3. In Strike Delay, enter the number of minutes that you want to delay the door unlock when access is granted.
  4. In Reader Protocol, choose a protocol for this door’s readers: Wiegand or OSDP. For OSDP readers, configure buzzer and LED options.
  5. In Authorization, choose which authorization type can be used to access any of the doors.
  6. Turn on other options as needed. For details about each option, refer to Available Door Options.
  7. Press Save.

Available Door Options

  • Buzzer (OSDP) allows the reader to beep when a card is read.
  • LED (OSDP) allows the reader LED to turn on and operate the same as a Wiegand reader LED, lighting green when the module relay activates. If disabled, the reader LED is turned off and does not operate in any condition.
  • Card (Authorization) enables the use of cards for any of the doors.
  • Card + PIN (Authorization) enables the use of cards or card + PIN for any of the doors.
  • Dual Authority (Authorization) enables the use of cards or dual authority for any of the doors.
  • Fire Zone indicates this custom output triggers with a fire alarm.
  • Fire Exit allows the door to unlock during a fire so people can exit the area.
  • Include in Lockdown allow this door to be included when a lockdown is initiated.
  • Door Sensor allows a motion detector mounted near the door to trigger a request to exit.
  • In Prop Time, enter the number of seconds that you want to allow the door to remain open without triggering an alert.
  • Door Forced Message sends a status message any time a door is forced open.
  • Request to Exit (REX) requires people to request exit. REX is usually triggered by motion near the door or a button press.
  • Unlock on REX appears when the Request To Exit toggle is switched on. Default is switched on. To allow the door to unlock when a Request to Exit input is received, enable the toggle. This is typically for magnetic locks. To allow the door to remain locked when a Request to Exit input is received, disable the toggle. This is typically for door strikes.

Add Card Formats

The first card format for any door is defaulted to DMP but can be changed.

  1. In Card Formats, press Add.
  2. Give the card format a name.
  3. Select a card format and configure format settings. For details about each option, refer to Card Format Options.
  4. Press Save.

Card Format Options

  • DMP (card format) use cards with DMP’s format with a 26 – 45 bit data string.
  • Custom (card format) use cards with a custom bit length and configuration.
  • Any (card format) unlock the door with any valid card read.
  • Wiegand Length is the total number of bits to be received in Wiegand code including parity bits.
  • Site Code Position is the site code start position in the data string.
  • Site Code Length is the site code length.
  • User Code Position defines the user code start bit position.
  • User Code Length defines the credential user code length.
  • User Code Digits defines the user code length.
  • Require Site Code restricts the door so it only unlocks when the card’s site code matches one programmed in Site Code.

Enable Video Services

Choose the cameras, NVRs, and third-party video services you want to add to the system.

  1. In Video Services, press Add.
  2. Select the types of cameras or NVRs that you want to enable on the system.
  3. Select any third-party applications that you want to enable on the system. This allows users to sign in to their services from Virtual Keypad.
  4. Press Save.
  5. Back on the System Information page, select the number of cameras or choose the number of doorbells that you want to add to the system.

Add an App User

Adding an app user to an X1 system automatically adds them as a user in Virtual Keypad.

  1. Go to Customers.
  2. Select the customer’s name.
  3. In the App Users section, press Add.
  4. For a user that doesn’t have a Virtual Keypad account, select New. For a user that already has an account, select Existing.
  5. For a new user, enter their email address. For an existing user, start typing to search for their email and select it from the list.
  6. Set the user’s authority level to either Administrator to manage multiple systems or Standard to manage a single system.
  7. For a new user, enter their first and last name. If you don’t want to generate a random password for the user, clear Create Random Password then manually enter one.
  8. If you want to email the user video clips, select Email Video Clips.
  9. Select systems and permissions for the user.
  10. Press Save.

Log in as a Customer

To log in to Virtual Keypad and view the system like a customer would, press Log in as Customer. This adds you to the system as a temporary app user with admin privileges without the capability to view video. Your temporary app user expires and is automatically removed from the system after 1 hour.

For more information, refer to Virtual Keypad Help.