The following tables provide an overview of the abilities associated with each preset role.

Contents

Customers

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes Yes Yes Yes No Yes No
Add Yes Yes Yes Yes No Yes No
Edit Yes Yes Yes Yes No Yes No
Delete Yes No No No No No No

Systems

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes Yes Yes Yes No Yes No
Add Yes Yes Yes Yes No Yes No
Edit Yes Yes Yes Yes No Yes No
Delete Yes No No No No No No

Users

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes Yes Yes Yes Yes Yes No
Add Yes No No No No No No
Edit Yes No No No No No No
Delete Yes No No No No No No

App Users

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes Yes Yes Yes Yes Yes No
Add Yes Yes Yes Yes No Yes No
Edit Yes No No No No Yes No
Delete Yes No No No No Yes No

Panels

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Update Yes Yes Yes Yes No Yes No
Program Yes Yes No No No Yes No

Reports

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Create Yes Yes Yes Yes No Yes No

Video Devices

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Test Yes Yes Yes Yes No Yes No
Add Yes Yes Yes Yes No Yes No
Edit Yes Yes Yes Yes No Yes No
Delete Yes No No No No No No

Video Verification

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Verify Yes Yes Yes Yes Yes Yes No

Dealer Dashboard

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes No No No No No No

Dealer Settings

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes Yes Yes Yes No Yes No
Edit Yes No No No No No No
Delete Yes No No No No No No

Invoices

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes No No No No No Yes
Download Yes No No No No No Yes

Reset Passwords (All)

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Reset Yes No No No No No No

Reset Passwords (Self and app users)

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
Reset Yes Yes Yes Yes No Yes No

Service Requests

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View Yes No No No No Yes * No
Close Yes No No No No Yes * No
Add Yes No No No No No No
Edit Yes No No No No No No
Delete Yes No No No No No No

*Technicians can only view and close service requests in the Tech APP.


Mobile Credentials

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View, Issue, Purchase Yes No No No No No No

System Status

Administrator Operator Sales Person Sales Manager Video Verifier Technician Accountant
View and Manage Yes No No No No No No