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Learn how to arm or disarm a system, check zone status, and handle faulted zones by completing the following steps. To access system status: Go to Customers, select the system’s name, then open System Status from the menu.

Arm or Disarm a System

Systems operate in one of three ways: All/Perimeter, Home/Sleep/Away, or Area. To arm or disarm a system, select the appropriate option:

All/Perimeter Systems

Arm or disarm both the perimeter and the interior of your customer’s home.

Arm or disarm only the perimeter of your customer’s home.

Home/Sleep/Away or Home/Away Systems

Arm or disarm only the perimeter of your customer’s home.

Arm or disarm the perimeter of your customer’s home as well as a portion of the interior. Bedrooms and nighttime parts of the home are left unarmed, allowing residents access to parts of your home during the night. Other areas of the house that are not used at night are armed.

Arm or disarm the perimeter, interior, and bedrooms of your customer’s home.

Area Systems

Arm or disarm individual areas. You can also choose to arm or disarm the entire system by selecting Arm All or Disarm All.

Check Zone Status

All the zones programmed on that system display with Faulted Zones listed first, followed by OK Zones. An icon is displayed in each zone’s row under the Status column:

Yellow Caution Triangle Faulted
Orange Circle with Slash Bypassed
Red Circle with X Missing

Manage Faulted Zones

When arming a system, some zones may not be in a normal condition. For instance, a window has been left open or a door is not fully closed. A list of Faulted Zones is displayed in Zone Status. Depending on system configuration, you can choose how the system handles the faulted zones from the following options:

  • Okay: The faulted zones will be armed when they return to normal, such as when the faulted door or window is shut properly.
  • Bypass: The zones will be ignored even if they return to normal while the system is armed. If the zones return to normal, they will be included the next time the system is armed.
  • Cancel: Arming is cancelled and the system remains disarmed.

Manage Access Control Doors

Lock the door
Unlock the door
Grant temporary access to the door

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