The following table outlines role permissions associated with Dealer Admin and Tech APP features. For more information, refer to “Add, Edit, and Delete Custom Roles”.

Contents

Feature Options Applies To
Permissions
Customers Hidden
View Only
View, Add, and Edit
View, Add, Edit, and Delete
Dealer Admin, Tech APP
Systems View Only
View, Add, and Edit
View, Add, Edit, and Delete
Dealer Admin, Tech APP
App Users Hidden
View Only
View, Add, Edit, and Delete
Dealer Admin, Tech APP
Personnel Hidden
View Only
View, Add, Edit, and Delete
Dealer Admin
Users (User Codes) Hidden
View Only
View, Add, Edit, and Delete
Dealer Admin, Tech APP
Schedules Hidden
View Only
View, Add, Edit, and Delete
Dealer Admin
Profiles Hidden
View Only
View, Add, Edit, and Delete
Dealer Admin, Tech APP
Cellular View Only
View & Activate
View, Activate, & Deactivate
Dealer Admin, Tech APP
Mobile Credentials
Hidden
View/Issue/Purchase
Dealer Admin
Administrative
Customer List Hidden or View, Add, Edit, and Delete Dealer Admin
Dealer Settings Hidden or View, Edit, and Delete Dealer Admin
Receivers Hidden or View, Add, Edit, and Delete Dealer Admin
Login as Customer Allow or Deny Dealer Admin
Sensor Reset Allow or Deny Dealer Admin
Service Requests Hidden or View, Edit, Close, and Delete Dealer Admin
Move Systems Allow or Deny Dealer Admin
Firmware Updates
Remote Update Allow or Deny Dealer Admin, Tech APP
Bulk Remote Updating Allow or Deny Dealer Admin
Remote Update Dashboard Allow or Deny Dealer Admin
Reports
Dealer Dashboard Allow or Deny Dealer Admin
Reports & Analytics Allow or Deny Dealer Admin
Marketing Central Allow or Deny Dealer Admin
Billing & Pricing Allow or Deny Dealer Admin
System Analytics Allow or Deny Dealer Admin, Tech APP
Cellular Sunset Allow or Deny Dealer Admin
System Programming
Full/Fast Programming Hidden or View, Add, Edit, and Delete Dealer Admin, Tech APP
Print Programming Hidden or View Dealer Admin
Default Programming (Programming Templates) Hidden or View, Add, Edit, and Delete Dealer Admin
Mass Programming Hidden or View, Add, Edit, and Delete Dealer Admin
Automation Hidden or View Dealer Admin
View User Codes Allow or Deny Dealer Admin, Tech APP
Tech Tools Hidden or View Tech APP
System Status Hidden or View, Arm/Disarm, Manage Zones, and Manage Access Control Dealer Admin