Allow Virtual Keypad users to initiate a system panic from the app and website. Available options include Police, Fire, and Emergency panics. To enable System Panics in Virtual Keypad, complete the following steps.

  1. Go to Customers.
  2. Select the customer’s name.
  3. In App Users, find the user’s row and select More icon More, then select Edit.
  4. Select the panic options that you want to enable in Virtual Keypad.
  5. Select Save.

To initiate a system panic, sign in to Virtual Keypad, open the Menu, and select Panic. Press and hold the desired panic option for three seconds.