Import User Codes with a Remote Link export file or a CSV template from Dealer Admin. To perform a Bulk User Code Import, complete the following steps.

Use a Remote Link Export File

Remote Link Export only works with XR150/XR550 Series panels. To bulk import user codes from any compatible panel model, use the Dealer Admin CSV Template.

  1. In Remote Link, open the appropriate panel, then go to Program > User Codes.
  2. Press Batch, then open the Export tab.
  3. Select the users that you want to export.
  4. Press the More button next to File Name.
  5. Name the file, press Save, then press Export.
  6. In Dealer Admin, find the customer and select the relevant account number.
  7. More options become visible in the menu. Select User Codes.
  8. Select CSV Import.
  9. In Import From, select Remote Link User Code Export.
  10. Press the Upload Remote Link File button and select the saved Remote Link export file.

Use the Dealer Admin CSV Template

  1. Find the customer and select the relevant account number.
  2. More options become visible in the menu. Select User Codes.
  3. Select CSV Import, then select Download CSV Template.
  4. Enter user information in the relevant columns. For more information, refer to “CSV Template Field Reference” in this document.
  5. Save and close the template.
  6. On the system User Codes page in Dealer Admin, select CSV Import.
  7. In Import From, select CSV File.
  8. Press the Upload File button and select the saved template.

CSV Template Field Reference

XT Series, XTL Series, COM Series

  • Name—Enter the user’s name as you want it displayed.
  • Code—Enter the user code. If this is a card credential user, this is the card’s Internal Number.
  • PIN (optional)—If the user has Card Plus PIN enabled, enter their PIN.
  • Level—Enter a level for the user: Master or Standard.
  • External (optional)—If this is a card credential user, enter their card’s External Number. Otherwise, leave this field blank.
  • Areas—Enter the area numbers that you want the user to access separated by a comma. These numbers cannot exceed the total number of areas in the system.

XR Series

  • Name—Enter the user’s name as you want it displayed.
  • Code—Enter the user code. If this is a card credential user, this is the card’s Internal Number.
  • PIN (optional)—If the user has Card Plus PIN enabled, enter their PIN.
  • Profiles—In each column, enter a profile Number that you want to assign to the user. Otherwise, leave these fields blank.
  • External (optional)—If this is a card credential user, enter their card’s External Number. Otherwise, leave this field blank.
  • Areas—Enter the area numbers that you want the user to access separated by a comma. These numbers cannot exceed the total number of areas in the system.