To add an app user, complete the following steps.

  1. Go to Customers.
  2. Select the customer’s name.
  3. In the App Users section, select Add.
  4. For a user that doesn’t already have a Virtual Keypad account, select New. For a user that already has an account, select Existing.
  5. For a new user, enter their email address. For an existing user, start typing to search for their email and select it from the list.
  6. Enter the user’s first and last name.
  7. Select an authority level:
    • To allow the user to manage multiple systems, set the user’s authority level Administrator.
    • To allow the user to manage a single system, set their authority level to Standard.
  8. If you don’t want to generate a random password for the user, clear Create Random Password and manually enter a password for the user.
  9. If you want to email the user video clips, select Email Video Clips.
  10. Select the systems and permissions that you want your user to have authority to access.
  11. Select Save.

After you add an app user in Dealer Admin, they receive an email that contains their Virtual Keypad login information.