Dealer Admin is a centralized, cloud-based administrative portal that combines many keypad and Remote Link programming features with powerful tools like system analytics. Dealer Admin enables you to quickly program systems, optimize your services, run reports, update panels remotely, manage your customers, and much more.

For help with other products like Tech APP and Virtual Keypad, visit the DMP Help Files page.

Contents

Prefer a Video?
In part 1 of this webinar, we’ll walk you through the basics of using Dealer Admin.


In part 2 of this webinar, we’ll show how you can use Dealer Admin to manage your business.

Get a Dealer Admin Account

Contact SecureCom Customer Service at 877-300-8030 or customerservice@securecomwireless.com.

Sign In

Go to Dealer Admin. Enter your Email and Password, then select Sign In.

Reset Your Password

On the login page, select Forgot Your Password. Enter your Email address, then select Reset Password. An email is sent containing an auto-generated password.

Sign Out

To sign out of Dealer Admin, select your avatar and select Sign Out. You are signed out and automatically redirected to the login page.

Edit Your Account Settings

To change account settings like your username and email or to set up Two-Factor Authentication, select Avatar and go to Settings.

Change Your Password

To change your password, complete the following steps.

  1. Select Avatar and go to Settings.
  2. Go to Options and select Change Password.
  3. Enter your current password.
  4. Enter your new password, then re-enter it to confirm.
  5. Select Save.

Set Up Two-Factor Authentication

Personnel can opt themselves in to Two-Factor Authentication or Administrators can require it. To require personnel to use Two-Factor Authentication, enable it in a custom role then assign that role to personnel. For more information, refer to Add, Edit, and Delete Custom Roles.

To set up Two-Factor Authentication for your account, complete the following steps.

  1. Select Avatar and go to Settings.
  2. Go to Options and select Two-Factor Authentication.
  3. Select how you want security codes sent to you. If you select Text, enter your phone number. If you select Email, the email you logged in with will automatically be selected.
  4. Enter the code sent to your phone number or email.
  5. Select Confirm.

© Digital Monitoring Products, Inc.