Welcome to the BLE version of PitchTracker.

If you have recently purchased your PitchTracker (October 2019), your ball already runs BLE. Please start at Step 3.

BLE (Bluetooth Low Energy) is a different type of Bluetooth than we’ve used in the past here at Diamond Kinetics. BLE will provide our customers with an easier and seamless connection between the app and the PitchTracker ball. BLE requires you to connect to the ball through the app itself, rather than your Bluetooth Device Settings on your iOS device. Follow the steps below to learn how to connect your PitchTracker ball and enable BLE!

  1. Make sure to follow the firmware update prompt. If you do not see a prompt, click here to learn how to update/check your firmware version. You’re firmware version needs to at least be 8.6.5
  2. Once you’ve updated the firmware on the ball, forget the PitchTracker from the Bluetooth device list on your iOS device.
  3. With your PitchTracker turned on, open the app and open up the menu (3 stacked lines in the top left)
  4. Select PAIR BALL
  5. At the top of the next page you’ll see Smart Balls. This page lists all of the Smart Balls that are turned on and in range. Click on your PitchTracker to connect.

This is how you will connect to your ball instead of going through your device’s settings. Everything else about the app will function the same way!

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