Need help?

Please don’t hesitate to contact us if you can’t find your question in the FAQs. You can find a contact form on our website via this the links below:

TIP: is your question about one of the following?

• I don’t remember my password.
• How do I re-download my software?
• How do I change my username/email address?
• How do I cancel my monthly payments?
• What is the expiration date of my subscription?

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Reporting a problem

When reporting a problem, please include the following:

• A detailed problem description
• Step-by-step instructions for reproducing the problem
• The exact text of any error messages you are getting

Contact form:

If you are an iOS user, please fill in this form: IOS contact form

If you are an Android user, please fill in this form: Android contact form