Basis Technologies maintain an online database of FAQs and Error Messages on our website.

Basis Technologies strongly encourage our customers (in particular ActiveControl Administrators and Basis team) to register for accounts on our website and actively make sure of this forum. It not only helps our customers become more self-sufficient in resolving common issues themselves, but accessing the forum also helps us understand the common challenges our customers are facing so we can prioritise product improvements in the future.


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