Action Reminder Notifications

It is possible to send automated reminder emails to Testers and Approvers when they do not perform their required action in a configurable timeframe.

TE Reminder emails can be sent to configurable audience if a TE Business Task has sat in a particular Inbox, Outbox or Test Queue for longer than a configurable period of time.

These reminders can be configurable at a Path level, or down to an individual Target or Target Location. It is also possible to send out emails dependent on the TF Group and Type.

Two reminders can be sent, each one potentially to different audiences. Eg the first reminder to the responsible person, the second reminder to a more senior manager.

Configuring TE Reminder Notifications

Setting up TE Reminders is done as follows:

1) Configure /BTI/TE_RNTF_ALR with the required reminders.

TARGET: the target ID of the configurable target
LOCATION: the location within the target (Inbox, Outbox, Test queue)
PATH: path id for the configured target
ROLEID: Business role ID of a task
ALERTDAY1: number of days the first reminder e-mail should be sent
ALERTDAY2: number of days the second reminder e-mail should be sent
GROUPID1: the groupid of the recipients of the first reminder e-mail
GROUPID2: the groupid of the recipients of the second reminder e-mail

Notes:
PATH:- If using Path level reminders, configure /BTI/TE_NOTIFUSR to specify the recipients.
ROLE ID:- Configure any Business Roles (in the TE Windows GUI Configuration screen) if you want to send any Reminders based on RoleID. (the serial ID is found in /BTI/TE_ROLEU)
GROUPID1 and GROUPID2:- Configure /BTI/TE_NOTIF_RE with any Groups you have specified in Step 1.

2) Switch on the ‘Remind Approvers’ and/or ‘Reminder Testers’ notifications in your /BTI/TE_RNOTIFICATION_ENGINE program variant.