1.2 Akkadian Console Icons

The image below will help you identify the different icons located in the Akkadian Console application

Status Icons	Shortcut Key	What It Means
	N/A	The line is idle/open
	N/A	There is an incoming call
	N/A	The line is in use
	N/A	Delete the number in the dial box
	c	Answers the call
	Ctrl + H	Hangs up the call
	N/A	Calls the number input in the dial box
	Ctrl + L	Puts the highlighted call on Hold
	N/A	The highlighted call will turn yellow when on hold for 60 seconds
	N/A	The highlighted call will turn red when on hold for 120 seconds
	Ctrl + L	Resume the highlighted call
	Ctrl + X	Conduct a Blind Transfer
	Ctrl + T	Conduct a Consult Transfer
	Ctrl + R	Directly Transfer two lines together
	Ctrl + C	Initiate a Conference Call
	Ctrl + J	Join two calls to create a conference call
	Ctrl + P	Park an active call
	N/A	Revert a call in Park
	Ctrl + O	Transfer to Voicemail
	N/A	Call Voicemail
	N/A	Open the Dial Pad
	N/A	HLOG

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I. Copyright:

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Akkadian, the Akkadian logo and other trademark or service marks used on this website, whether registered or not, are the property of Akkadian, LLC and may not be used or reproduced without the prior written permission of Akkadian, LLC.

aPME UG 1/8/2018 0001 © http://www.akkadianlabs.com/apme/