The reports in this section report the highest cost or longest duration calls by employee or extension.

Employee Longest Duration Calls Report

Employee Longest Duration Calls Report Panel
Employee Longest Duration Calls Report Panel

This report shows the longest calls being made by each employee. It has a Directory Filter, Date Time Filter, Call Flow Filter, Response Type Filter, and a Top X Filter.

Employee Longest Duration Calls Report
Employee Longest Duration Calls Report

Features of the Employee Longest Duration Calls Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Employee the Report is for
  7. Subject of the report
  8. Graph of calls by duration and rank
  9. Ranking of call length
  10. The type of call by type and flow
  11. Date and time of the call
  12. Number the call was made from
  13. The number that was called
  14. The number that answered the call
  15. Location the call was made too
  16. The individual call duration
  17. How the call was responded too
  18. The cost of this call
  19. Totals for this employees top calls

Employee Most Expensive Calls Report

Employee Most Expensive Calls Report Panel
Employee Most Expensive Calls Report Panel

This report shows the more expensive calls being made by each employee. It has a Directory Filter, Date Time Filter, Call Flow Filter, Response Type Filter, and a Top X Filter.

Employee Most Expensive Calls Report
Employee Most Expensive Calls Report

Features of the Employee Most Expensive Calls Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Employee the Report is for
  7. Subject of the report
  8. Graph of calls by cost and rank
  9. Ranking of cost of call
  10. The type of call by type and flow
  11. Date and time of the call
  12. Number the call was made from
  13. The number that was called
  14. The number that answered the call
  15. Location the call was made too
  16. The individual call duration
  17. How the call was responded too
  18. The cost of this call
  19. Totals for this employees top calls

Extension Longest Duration Calls Report

Extension Longest Duration Calls Report Panel
Extension Longest Duration Calls Report Panel

This report shows the longest calls being made by each extension. It has a Directory Filter, Date Time Filter, Call Flow Filter, Response Type Filter, and a Top X Filter.

Extension Longest Duration Calls Report
Extension Longest Duration Calls Report

Features of the Extension Longest Duration Calls Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Extension the Report is for
  7. Subject of the report
  8. Graph of calls by duration and rank
  9. Ranking of call length
  10. The type of call by type and flow
  11. Date and time of the call
  12. Number the call was made from
  13. The number that was called
  14. The number that answered the call
  15. Location the call was made too
  16. The individual call duration
  17. How the call was responded too
  18. The cost of this call
  19. Totals for this extensions top calls

Extension Most Expensive Calls Report

Extension Most Expensive Calls Report Panel
Extension Most Expensive Calls Report Panel

This report shows the more expensive calls being made by each extension. It has a Directory Filter, Date Time Filter, Call Flow Filter, Response Type Filter, and a Top X Filter.

Extension Most Expensive Calls Report
Extension Most Expensive Calls Report

Features of the Extension Most Expensive Calls Report:

  1. Report Title
  2. Time Period of Report
  3. Call Flow filter settings
  4. Response Type filter settings
  5. Call Type filter settings
  6. Extension the Report is for
  7. Subject of the report
  8. Graph of calls by cost and rank
  9. Ranking of cost of call
  10. The type of call by type and flow
  11. Date and time of the call
  12. Number the call was made from
  13. The number that was called
  14. The number that answered the call
  15. Location the call was made too
  16. The individual call duration
  17. How the call was responded too
  18. The cost of this call
  19. Totals for this extensions top calls

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