The reports in this section allow you to view call types, and device usage.

ITEMS Executive Summary Report

ITEMS Executive Summary Report Panel
ITEMS Executive Summary Report Panel

This report provides a summary of the calls within the selected bill(s) by call type. It has a Bill Code Filter.

ITEMS Executive Summary Report
ITEMS Executive Summary Report

ITEMS Executive Summary Report Page 2
ITEMS Executive Summary Report Page 2

Features of ITEMS Executive Summary Report:

  1. Report Title
  2. Time Period of the bill used
  3. Provider that supplied the bill
  4. Bill Code for the bill in the report
  5. Graph of call charges by call type
  6. Type of calls from this bill
  7. Number of calls for this type
  8. Total call length for calls of this type
  9. Total data used for calls of this type
  10. Total cost of calls for this type
  11. Call charge totals
  12. Graph of service charges by type
  13. Types of services charged for
  14. Total cost for each service type
  15. Total cost of all services
  16. Total cost of all charges for this bill

ITEMS Undefined Charge Types Report

ITEMS Undefined Charge Types Report Panel
ITEMS Undefined Charge Types Report Panel

This report lists all of the undefined charges within the selected bill(s). It has a Bill Code Filter.

Please Note: This report is configured based on customer implementation.

ITEMS Bill Monthly Comparison By Device Type Report

ITEMS Bill Monthly Comparison by Device Type Report Panel
ITEMS Bill Monthly Comparison by Device Type Report Panel

This report compares the charge by device type within the selected bill(s). It has a Bill Code Filter.

ITEMS Bill Monthly Comparison by Device Type Report
ITEMS Bill Monthly Comparison by Device Type Report

Features of ITEMS Bill Monthly Comparison by Device Type Report:

  1. Report Title
  2. Time Period of the bill used
  3. Graph of call charges by device type
  4. Time period represented in the bill
  5. Type of device from this bill
  6. Total charges for each device type in the bill

ITEMS Bill Call Charge By Call Type Report

ITEMS Bill Call Charge Comparison by Call Type Report Panel
ITEMS Bill Call Charge Comparison by Call Type Report Panel

This report compares the charge by call type within the selected bill(s). It has a Bill Code Filter and an ITEMS Call Type Filter.

ITEMS Bill Call Charge Comparison by Call Type Report
ITEMS Bill Call Charge Comparison by Call Type Report

Features of ITEMS Bill Call Charge Comparison by Call Type Report:

  1. Report Title
  2. Bill Code for the bill(s) in the report
  3. Charges divided by call type
  4. Provider that supplied the bill
  5. Time period represented in the bill(s)
  6. Bill Code for the bill
  7. Total charges for each call type in the bill

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