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Missing Transactions
Administrative Portal » Reports » Report Types » Missing Transactions
This report show all time entries with a clock in, but no clock out.
QuickBooks Online
Administrative Portal » Integrations » QuickBooks » QuickBooks Online
QuickBooks Online integration makes initial setup and ongoing payroll easy. Telephone Timesheets imports your employees, customers, and service items from QuickBooks Online. In addition, Telephone Timesheets exports timesheet entries directly to QuickBooks Online…
Delete QuickBooks Online Integration
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Delete QuickBooks Online Integration
If you decide to stop using QuickBooks Online, or just wish to stop using the integration between Telephone Timesheets and QuickBooks Online, you can remove the integration by clicking on the Edit button. This exposes a Delete QuickBooks Link button. Click this…
Editing Time Entries
Administrative Portal » Time Entries » Editing Time Entries
You can edit a time entry by clicking on the green edit button in the Actions column for that time entry. This will bring you to the Edit Time Entry form. Here you can modify an entries details. This will have the same fields as the Add Time Entry form. Go to the…
Setup Integration
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Setup Integration
QuickBooks Online integration allows you to export your timesheet Time Entries directly to QuickBooks Online. From there, you can view reports and run payroll using the timesheet data that has been recorded by Telephone Timesheets. There are 5 steps to establishing…
Importing Employees
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Importing Employees
With the initial integration complete, you are now ready to perform the initial import of your employee data. You cannot export any timesheet entries until you have first successfully imported your employees from QuickBooks Online. *Note: * The master source of…
Exporting Time Entries
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Exporting Time Entries
To export timesheet data from Telephone Timesheets to QuickBooks Online, click on the Export Time Entry Data button. Note: Once Time Entries have been exported, they can no longer be edited within the Telephone Timesheets admin portal. So, be sure to look through…
QuickBooks
Administrative Portal » Integrations » QuickBooks
Telephone Timesheets can integrate with QuickBooks Desktop software or QuickBooks Online subscription service. Integration between Telephone Timesheets and QuickBooks is limited to a single QuickBooks company. If you have more than one QuickBooks company, you will…
Importing Customers & Service Items
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Importing Customers & Service Items
Optional: You can import Customer and Service Item information from QuickBooks Online. This Customer and Service Item data can then be associated with Telephone Timesheets Jobs.
Viewing Import Logs
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Viewing Import Logs
The most recent event log will be at the top of the page. Look for error messages and make adjustments as necessary. The most common issue is that the employee is missing a Mobile phone number entry in QuickBooks Online.
QuickBooks Desktop Export
Administrative Portal » Reports » Report Types » QuickBooks Desktop Export
The QuickBooks Desktop Export report is a special file that can be downloaded to your computer and then imported into QuickBooks Desktop software. Be sure to validate all of your Time Entries for accuracy before generating this export file. As a best practice, you…
Setup Integration
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Setup Integration
QuickBooks Desktop software integration consists entirely of the transfer of files between Telephone Timesheets and the computer you use to run QuickBooks Desktop. The file transfer happens in two directions, using two different files. The QuickBooks Desktop List…
Details On Android Location Services
Employee Instructions » Enable Location Sharing » Details On Android Location Services
Enabling Android Location Services Android 10 & 11 Swipe down from the top of the screen. Touch and hold Location. If you don’t see Location tap Edit (Pencil icon) or Settings (Cogwheel). Drag Location into your Quick Settings. To turn your phone’s location…
Integrations
Administrative Portal » Integrations
Telephone Timesheets supports direct integration to the following platforms. ADP Run ADP Workforce Now QuickBooks Online QuickBooks Desktop When To Work When I Work In addition to these built-in integrations, we provide an open API. NOTE: We also can…
Getting Support
Getting Support
If you need anything beyond what we’ve covered in this user manual, please don’t hesitate to reach out to us via email, or phone. Click here to contact us.
Setup & Daily Operations
Frequently Asked Questions » Setup & Daily Operations
How long does it take to setup the system? For many customers, there is no setup at all. The system is self-learning and will discover your employees automatically if you choose not to enter them in advance. However, if you choose to enter your employees & job sites in…
Pricing & Billing
Frequently Asked Questions » Pricing & Billing
How much does the service cost? In the US, the service is $5 per active user, per month. In the UK, it is £5 per active user, per month. That’s it. There are no fees, no taxes, and no add-on charges of any kind. Period. What if I use advanced capabilities like…
Overview
Overview
Telephone Timesheets turns any mobile or land line telephone into a time clock. Telephone Timesheets goes beyond just providing a time clock. We link that time clock to an Artificial Intelligence (AI) system that provides many valuable benefits,…
Privacy Policy
Privacy Policy
TELEPHONE TIMESHEETS PRIVACY POLICY Last Modified: June 19, 2023 1. Introduction Telephone Timesheets is dedicated to protecting your personal information and informing you about how we use your personal information. Telephone Timesheets is the owner and operator of…
Employee Warning: Short Break
Administrative Portal » Jobs » Breaks » Employee-Initiated Unpaid Breaks » Employee Warning: Short Break
This break feature is hidden. When hidden, this feature will not be usable. Contact support@telephonetimesheets to enable this feature. If enabled, employees will receive a text message warning them they are ending their break too soon. Short break employee warnings…
Adding A Supervisor
Administrative Portal » Admin » Supervisors » Adding A Supervisor
You can create a new supervisor by either using the icon in the upper right corner or use the in the lower left corner of the Supervisors section of the portal. This will bring you to the Add User form where you can enter the Supervisor Name, Mobile Number,…
Adding Employees
Administrative Portal » Employees » Adding Employees
There are 3 ways to add employees to Telephone Timesheets: 1. Allow your employees or subcontractors to self-enroll when they first call in. *Self-enrollment is enabled by default, but can be disabled by going to Admin—> Settings—> General Settings and…