Merging is used when you want to combine the information of 2 different employee profiles into 1. Accounts should only be merged if both profiles are actually the same person. Merging would be used if a preexisting employee gets a new phone number and clocks in from that new number. Our system will auto create a new employee, despite their name being the same. For example, if Sally Jones is an enrolled employee, but gets a new phone number and auto creates a new version of herself. If that employee continues to clock in and out using that new mobile phone number, their time entires would be separate from their preexisting employee profile. By merging their 2 profiles, all records from both profiles are combined.
In order to merge their preexisting employee profile to their new employee profile, go to the Edit Employee form on their original profile and change the phone number to be the same as their new one. After doing this, there will be a prompt to merge the 2 employee profiles.
Notice, there is also the option to transfer phone numbers. To learn more about Transferring, go to the Transferring Phone Numbers section of the manual.
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