Search
Related topics are listed below.
Submitting In-Shift Reports
Employee Instructions » Adding The Employee Web App To Home Screen » Submitting In-Shift Reports
Employees can submit reports during their shift by clicking Menu in the employee web app. This will bring up a list of actions, you will want to click on Reports. This will bring up the report selector where employees can choose from several built-in report…
Reports
Administrative Portal » Reports
Telephone Timesheets supports a variety of report types. Details on each report type can be found in the Report Types section of the user manual. Each time a report is run, it creates a record in the Report History section. You can view past reports and re-run past…
GPS Location Tracking
Administrative Portal » Employees » Editing Employees » GPS Location Tracking
GPS location tracking is enabled on a per-employee basis. By default GPS tracking will be enabled for all employees, but can be disabled through the Admin Portal. To disable or enable GPS tracking for an employee, access the Employee section of the Admin Portal. …
Enable Location Sharing
Employee Instructions » Enable Location Sharing
By default, location sharing is enabled on every mobile phone. If you have disabled it, or have blocked it, you can re-enable it by following the instructions below. Click here for details on Apple Location Sharing Click here for details on Android Location…
Editing Reports
Administrative Portal » Reports » Editing Reports
You can edit a reports details by clicking on the green edit button in the Actions column for that report. This will bring you to the Edit Report form. Here you can modify any report information. This will have the same fields as the Add Report form. Go to the…
Adding Reports
Administrative Portal » Reports » Adding Reports
You can create a new report by either using the icon in the upper right corner or use the in the lower left corner of the Reports section of the portal. . This will bring you to the Add Report form where you can enter the Report Name, Report Type, Report…
Deleting Reports
Administrative Portal » Reports » Deleting Reports
To manually delete a report from the Define or View tab, click on the red Delete button in the Action column. *Deleting a report from the Define tab will not delete the report history. If you wish to delete the historical copies of a report, you must delete each…
Running Reports
Administrative Portal » Reports » Running Reports
Reports that have a frequency of daily, weekly, bi-weekly, twice per month, or monthly, can be run automatically. These reports will run the day after the end date of the report. For daily reports, automatic run occurs the following day at 7:00AM Central Time (USA). …
Checklist Reports
Administrative Portal » Admin » Settings » Checklist Reports
Checklist report are a special kind of report for the employee to fill out at the end of their shift. This “in-shift” report can be used to keep track of the performance of your employees. These reports are unique, because they can be customized according…
Details On Android Location Services
Employee Instructions » Enable Location Sharing » Details On Android Location Services
Enabling Android Location Services Android 10 & 11 Swipe down from the top of the screen. Touch and hold Location. If you don’t see Location tap Edit (Pencil icon) or Settings (Cogwheel). Drag Location into your Quick Settings. To turn your phone’s location…
Details On Apple iOS Location Services
Employee Instructions » Enable Location Sharing » Details On Apple iOS Location Services
Enabling iOS Location Services 1. Go to Settings 2. Scroll down and select Privacy & Security 3. Click on Location Services 4. Make sure that Location Services is turned on 5. Scroll down and select Safari Websites 6. Select “While Using the…
Employee Call-In Instructions
Employee Instructions » Employee Call-In Instructions
Here are the steps an employee typically goes through when calling in for the first time. 1. Call the designated toll-free number provided by your supervisor. If you are a new employee, you may be asked to confirm your mobile number and preferred language. After…
Employee Phone Clock-in System
Employee Phone Clock-in System
As soon as you create a Telephone Timesheets account, you will be given a toll-free phone number for your employees to call. This number is unique to your company and is for your exclusive use. Before employees are able to clock in, they must be enrolled into the…
Employee Web Clock-in System
Employee Web Clock-in System
Employees who would prefer to clock in and out using a web portal can do so on their mobile phone. Employees can also save the web portal browser to their home screen. How to use the web portal from a mobile phone: 1. Go to https://timeclock.telephonetimesheets.com…
Employee Web App Clocking In Instructions
Employee Instructions » Adding The Employee Web App To Home Screen » Employee Web App Clocking In Instructions
The employee web app provides a simple and fast clock in and out process. When clocking in, start by navigating to the Employee web app. Here you will be prompted to go check in. Next, you will need to select the job that you are working. Depending on how admin…
Adding Schedules
Administrative Portal » Schedules » Adding Schedules
When creating a series, there are two primary decisions to make: 1. Who will get scheduled: Individual Employee: In this case, every day in the schedule entry will have just one known employee. e.g. John Smith, Monday-Friday. Multiple Employees: In this…
Web Clock-in: Choosing By Job Name
Employee Web Clock-in System » Web Clock-in: Customize How Employees Choose Jobs » Web Clock-in: Choosing By Job Name
By default, the system is setup to show employees a list of nearby jobs, whether they are scheduled for the jobs or not. The employee can see a list of all jobs they are linked to by clicking on the “All” tab. Optionally, you can enable filtering of the…
Web Clock-in: Choosing By Job Code
Employee Web Clock-in System » Web Clock-in: Customize How Employees Choose Jobs » Web Clock-in: Choosing By Job Code
For companies that are accustomed to identifying jobs by a job code, administrators can enable the use of Job Codes for clocking in. Make sure your employees know the job codes before you enable job codes. Enabling Job Codes will change the behavior of the web portal…
Phone Clock-in: Choosing By Job Name
Employee Phone Clock-in System » Phone Clock-in: Customize How Employees Choose Jobs » Phone Clock-in: Choosing By Job Name
By default, Telephone Timesheets goes through a series of evaluations to determine and automatically assign the correct job to the employee using the following data: 1. Schedule Data. If an employee is scheduled to do exactly one job at the time of their call, the…
Phone Clock-in: Choosing By Job Code
Employee Phone Clock-in System » Phone Clock-in: Customize How Employees Choose Jobs » Phone Clock-in: Choosing By Job Code
For companies that are accustomed to identifying jobs by a job code, administrators can enable the use of Job Codes for clocking in. Make sure your employees know the job codes before you enable job codes. Enabling Job Codes will change the behavior of the phone…
Entering QuickBooks Payroll Items In Telephone Timesheets
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Entering QuickBooks Payroll Items In Telephone Timesheets
Telephone Timesheets has the ability to break down the hours worked by each employee into 4 categories: 1. Regular Hours 2. Overtime Hours (anything over 40 hours per week) 3. Holiday Hours (any hours worked during a US Federal Holiday) 4. Holiday + Overtime Hours…
Web Clock-in: Customize How Employees Choose Jobs
Employee Web Clock-in System » Web Clock-in: Customize How Employees Choose Jobs
Employees have two options for choosing a job when they clock in. Only one of 1. Choose by Job Name 2. Choose by Job Code The default for the system is to use Job Name. This is what most customers use. However, if your employees are comfortable with entering Job…
Phone Clock-in: Customize How Employees Choose Jobs
Employee Phone Clock-in System » Phone Clock-in: Customize How Employees Choose Jobs
Employees have two options for choosing a job when they clock in by making a phone call. 1. Choose by Job Name 2. Choose by Job Code The default for the system is to use Job Name. This is what most customers use. However, if your employees are comfortable with…
Setup & Daily Operations
Frequently Asked Questions » Setup & Daily Operations
How long does it take to setup the system? For many customers, there is no setup at all. The system is self-learning and will discover your employees automatically if you choose not to enter them in advance. However, if you choose to enter your employees & job sites in…
Adding Jobs
Administrative Portal » Jobs » Adding Jobs
You can create a new job by either using the icon in the upper right corner or use the in the lower left corner of the Jobs section of the portal. . This will bring you to the Add Job form where you can enter the Job Name, Job Site Supervisor, Timezone, and other…
Stations
Administrative Portal » Admin » Stations
Stations are used when employees are required to clock in from a stationary device at the location, rather than using their mobile phone. Any device that supports a modern web browser can be setup as a Station. e.g. Windows PC, Chromebook, iPad, Mac, etc. There are…
Adding Employees
Administrative Portal » Employees » Adding Employees
There are 3 ways to add employees to Telephone Timesheets: 1. Allow your employees or subcontractors to self-enroll when they first call in. *Self-enrollment is enabled by default, but can be disabled by going to Admin—> Settings—> General Settings and…
Importing Employee Data
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Importing Employee Data
The first step in setting up Telephone Timesheets is to enter each of your employees. This can be done manually through the administrative portal, or it can be done by uploading an Employee Contact List file from QuickBooks. To create the Employee Contact List…
Importing Time Entries Into QuickBooks Desktop
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Importing Time Entries Into QuickBooks Desktop
Exporting Time Entries from Telephone Timesheets is done through the Reports section of the administrative portal. In order to perform an export, simple create and run a report with the report type set to QuickBooks Desktop Export, as shown below. As a best…
Adding Time Entries
Administrative Portal » Time Entries » Adding Time Entries
You can create a new time entry by either using the icon in the upper right corner or use the in the lower left corner of the Time Entries section of the portal. This will bring you to the Add Time Entry form where you can enter all of the elements of a…
Privacy Policy
Privacy Policy
TELEPHONE TIMESHEETS PRIVACY POLICY Last Modified: June 19, 2023 1. Introduction Telephone Timesheets is dedicated to protecting your personal information and informing you about how we use your personal information. Telephone Timesheets is the owner and operator of…
Submitting Checkpoints
Employee Instructions » Adding The Employee Web App To Home Screen » Submitting Checkpoints
Some jobs may require an employee to submit their location one or more times during a shift. With Checkpoints, an employee can update their location without clocking in/out of a job. I order to submit a Checkpoint, you must first click Add Checkpoint from the employee…
Bill / Pay Rates
Administrative Portal » Admin » Bill / Pay Rates
You can create more detailed employee pay rates on the Bill/Pay Rates page. You can create job-specific bill/pay rates for employees, clients, and vendors. This information will be visible in certain types of reports. In order to create a employee, client, or vendor…
Setup Integration
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Setup Integration
QuickBooks Desktop software integration consists entirely of the transfer of files between Telephone Timesheets and the computer you use to run QuickBooks Desktop. The file transfer happens in two directions, using two different files. The QuickBooks Desktop List…
Administrative Portal
Administrative Portal
Telephone Timesheets is a time clock and daily operations service that has 6 primary components: 1. The employee phone clock-in system that your employees call to clock in and clock out, as well as other daily functions like submitting in-shift checkpoints. 2. The…
Overview
Overview
Telephone Timesheets turns any mobile or land line telephone into a time clock. Telephone Timesheets goes beyond just providing a time clock. We link that time clock to an Artificial Intelligence (AI) system that provides many valuable benefits,…
Pricing & Billing
Frequently Asked Questions » Pricing & Billing
How much does the service cost? In the US, the service is $5 per active user, per month. In the UK, it is £5 per active user, per month. That’s it. There are no fees, no taxes, and no add-on charges of any kind. Period. What if I use advanced capabilities like…
Adding Stations
Administrative Portal » Admin » Stations » Adding Stations
You can create a new Station by either using the icon in the upper right corner or use the in the lower left corner of the Stations section of the portal. This will bring you to the Add Station form where you can enter the Station Name, Linked Jobs and Employees,…
Suspect Time Entries
Administrative Portal » Reports » Report Types » Suspect Time Entries
The Suspect Time Entries report type is meant to highlight only those time entries that are likely to need a closer look. Specifically, this report will show any time entries that are very short in duration, very long in duration, or missing a check-out. As a best…
Troubleshooting Time Entries
Administrative Portal » Time Entries » Troubleshooting Time Entries
Sometimes, you may want to dig into the details of a time entry to determine why an employee clocked in the way they did. You may want answers to questions like: Did they call from the wrong number? Did they enter the wrong job code? Did they block their GPS? Did…
Adding Notification Profiles
Administrative Portal » Notifications » Adding Notification Profiles
Notification Profiles are collections of business rules that can be applied on a per-job basis. Notification Profiles contain rules that the Telephone Timesheets “Virtual Dispatcher” should follow. Each Notification Profile contains one or more rules such…
Break Violations Reporting
Administrative Portal » Jobs » Breaks » Employee-Initiated Unpaid Breaks » Break Violations Reporting
This feature highlights issues with breaks so they can be addressed with employees. This is important in states like California where there are strict laws to ensure that employees are allowed to take breaks of the right duration and within a reasonable time. Here…
On-Site Station Setup
Administrative Portal » Admin » Stations » On-Site Station Setup
One of the main advantages of having employees clock in at a station is that you know exactly where the station is. This way you don’t needs to rely on the employee’s phone for GPS. There are 2 ways to verify the location of your station: 1. By IP Address. …
New Employee Summary
Administrative Portal » Reports » Report Types » New Employee Summary
New Employee Summary reports only include employees whose first Time Entries took place during the period defined by the report.
Two-way Text Communication System
Two-way Text Communication System
The two-way text communication system enables communication between employees in the field, and supervisors, dispatchers, and other back-office admins. This includes messages like “Hey boss, I am stuck in traffic and will be 30 minutes late today!”. The…
Portal Preferences
Administrative Portal » Admin » Settings » Portal Preferences
You are able to customize the Admin Portal using the portal preferences settings. Any changes you make to the Admin Portal will be visible to all supervisors. To disable this feature for individual supervisors, go to the icon in the Actions column of the Supervisors…
Adding Contacts
Administrative Portal » Admin » Contacts » Adding Contacts
You can create a new contact by either using the icon in the upper right corner or use the in the lower left corner of the Contacts section of the portal. This will bring you to the Add Contact/Organization form where you can enter the Contact/Organization Name,…
Employee Instructions
Employee Instructions
Employees are able to clock in via phone call or from the employee web app. When clocking in via phone call, employees will need to call your company’s 10-digit toll free number. Admin will need to send this number to their employees. To learn how to clock in via…
One-Time Setup Instructions
Administrative Portal » Integrations » When To Work » One-Time Setup Instructions
Step 1. Obtain your integration key from When To Work To obtain the key, login to the WhenToWork administrative portal and click on the Reports —> 3rd Party Auto Exports menu as shown here. Clock on the Copy To Clipboard button so you can then paste the…
Report Types
Administrative Portal » Reports » Report Types
Telephone Timesheets currently provides 30 different report types. Each report type has a unique purpose and can be customized to your needs using filters. Telephone Timesheets support can create custom reports based on your business needs. *Contact…
Land Line Support
Frequently Asked Questions » Setup & Daily Operations » Land Line Support
Employees can call from any phone, including land line phones. Whenever an employee calls from a land line phone, the system will ask them to enter their 10-digit mobile number. This is how the system knows which employee is calling. Optionally, the system can…
Setup Integration
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Setup Integration
QuickBooks Online integration allows you to export your timesheet Time Entries directly to QuickBooks Online. From there, you can view reports and run payroll using the timesheet data that has been recorded by Telephone Timesheets. There are 5 steps to establishing…
Adjusting Hours Based On Budgets
Administrative Portal » Jobs » Editing Jobs » Using Time Budgets » Adjusting Hours Based On Budgets
When budgets are assigned to a job, you will be given the option to use rules to adjust the hours worked based on the hours budgeted. If no rules are selected, then no adjustments will be made. However, the budgeted time is still useful for reporting as the reports…
Settings
Administrative Portal » Admin » Settings
The Settings menu brings you to this screen where you will see 7 buttons that can be used to customize various settings. Each of these buttons covers different aspects of the system that can be customized. Click on one of the buttons to configure the…
Time Off Tracking
Administrative Portal » Schedules » Time Off Tracking
Time off entries are used to stop the system from calling/texting/emailing employees and supervisors on days employees have taken time off from their normal schedule due to vacations, sick days, holidays, etc. For both paid and unpaid time off, employees notifications…
Offering Shifts
Administrative Portal » Schedules » Offering Shifts
Admin are able to offer open shifts to employees in the Shift view of the Schedules page. To offer a shift, first select the open shift you wish to fill. Then, you will be prompted to “Offer Shift”. From there, you will be brought to the Offer Shift form. …
Employees
Administrative Portal » Employees
Telephone Timesheets can be used without ever entering any employee information. Employees can self-enroll the first time they call in. The system will determine their name, mobile number, and spoken language. English, Spanish, French, Chinese, and Russian are…
Editing Contacts
Administrative Portal » Admin » Contacts » Editing Contacts
You can edit an organization/contacts information by clicking on the green edit button in the Actions column for that contact. This will bring you to the Edit Contact/Organization form. Here you can modify any contact information. This will have the same fields as…
Editing Employees
Administrative Portal » Employees » Editing Employees
You can edit an employee’s information by clicking on the green edit button in the Actions column for that employee. This will bring you to the Edit Employee form. Here you can modify an employee’s information. This will have the same fields as the Add…
Billing
Administrative Portal » Admin » Billing
Click the green Edit button to enter or delete your credit card information. This clicking on the green Edit button will open up a form where you can enter or delete your credit card information. We don’t allow editing of credit card information once it…
Free Trial & Sign Up
Frequently Asked Questions » Free Trial & Sign Up
Do you offer a free trial? Yes. All new customers get to use the system for 30 days for free. We never charge for the first month. You do not have to enter any credit card information to use the free trial. Sign up takes about 60 seconds. The free trial is 100%…
General
Administrative Portal » Admin » Settings » General
General Settings can be used to customize the system according to your business needs. This includes things like whether to use job codes, which languages to use for employees, and whether to allow employees to self-enroll the first time they call in. There is a…
Contacts
Administrative Portal » Admin » Contacts
Telephone Timesheets supports two types of contact records: People Organizations: Highlights of the Contacts Page 1. Contacts are organized into 3 different categories; People and Organizations. You can filter Contacts using these tabs 2. Here you can add a…
QuickBooks Desktop
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop
QuickBooks Desktop integration makes payroll easy. Telephone Timesheets imports your employee information, as well as customer data and service items from QuickBooks Desktop through a special files that you create within the QuickBooks Desktop client. In addition,…
Using Time Budgets
Administrative Portal » Jobs » Editing Jobs » Using Time Budgets
Using Time Budgets allows you to track the hours worked vs the hours budgeted for a job. When utilizing the Time Budget, you are able to set an amount of time (e.g. 5 hours) to a job, and report on overages if they occur. In order to use time budgets, you must setup…
Jobs
Administrative Portal » Jobs
Highlights of The Jobs Page 1. Jobs are organized into 3 different categories; Active, Inactive, All. You can filter jobs using these 3 tabs 2. Here you can add a job , adjust settings , and find additional information about the jobs page . 3. Here you can edit ,…
Deleting Jobs
Administrative Portal » Jobs » Deleting Jobs
To manually delete a Job, click on the red delete button in the Action column for that Job’s entry in the table. Some companies have “never delete” policies for jobs. That way they are available for audits in the future, even though the job may no longer be…
Pausing & Disabling Notifications
Administrative Portal » Notifications » Pausing & Disabling Notifications
You can disable notifications or temporarily pause notifications for a particular job from the Time Entries section of the Admin Portal. First, you will have to click the notification icon in the Notified column. Then, you will able to enable/disable…
Supervisors
Administrative Portal » Admin » Supervisors
The primary supervisor (the person who created the Telephone Timesheets account) can create additional secondary supervisors. When secondary supervisors are created, they are by default allowed full access to the administrative portal with one exception; only the…
Schedules
Administrative Portal » Schedules
Telephone Timesheets supports one-time and recurring schedules. Recurring schedules can be recurring weekly schedules, or they can be any recurring pattern such as, monthly, yearly, etc. Telephone Timesheets uses standards-based calendar rules, so integration with…
Time Entries
Administrative Portal » Time Entries
The Time Entries section of the portal is the place you are likely to visit most often. It contains an up-to-the-minute view of every timesheet entry your employees have ever created. You can easily see who is currently checked in throughout the day, using any…
Merging Two Employee Records
Administrative Portal » Employees » Merging Two Employee Records
Merging is used when you want to combine the information of 2 different employee profiles into 1. Accounts should only be merged if both profiles are actually the same person. Merging would be used if a preexisting employee gets a new phone number and clocks in from…
Announcements
Administrative Portal » Admin » Announcements
There are two types of announcements: 1. Check In Announcements: These messages play when an employee calls to clock in. They are also displayed for employees who clock in using the employee web portal. 2. Scheduled announcements: These messages are delivered to…
Importing Customers & Service Items
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Importing Customers & Service Items
Optional: You can import Customer and Service Item information from QuickBooks Online. This Customer and Service Item data can then be associated with Telephone Timesheets Jobs.
Company Profile
Administrative Portal » Admin » Settings » Company Profile
The Company Profile settings can be used to enter information about your company like company name, address, and timezone.
Notifications
Administrative Portal » Notifications
Telephone Timesheets has the most robust notifications system on the market. When properly configured, the system will perform the functions of a dispatcher; watching your schedules and employee behavior and taking action whenever there is an issue that needs to be…
Editing Schedules
Administrative Portal » Schedules » Editing Schedules
To edit a schedule entry, you must first navigate to the Schedule tab at the top of the page. From there, you can edit ant schedule information by clicking on the green edit button . This will bring you to the Edit Schedule form. Here you can make any modifications…
Setup Integration
Administrative Portal » Integrations » ADP » Setup Integration
Here are step-by-step instructions for setting up the integration. The entire process only takes a couple minutes, but if you would like us to walk you through it, don’t hesitate to reach out and setup a call. We’d be happy to take you through the steps…
Bill/Pay Rates Hierarchy
Administrative Portal » Admin » Bill / Pay Rates » Bill/Pay Rates Hierarchy
Bill/pay rates can be established in many different places within the Admin Portal. Because of this, Telephone Timesheets has a hierarchy system to determine what to bill/pay employees, clients, and vendors. (lowest priority value) In the Employee section of the…
Employee Application
Administrative Portal » Admin » Settings » Employee Application
Employee application settings can be used to customize the behavior of the employee web app. Highlights of This Form Enable web based check in When enabled, employees will be allowed to clock in using the mobile web app. When disabled, employees will only be able to…
Active/Inactive Job Status
Administrative Portal » Jobs » Editing Jobs » Active/Inactive Job Status
If you wish to remove a job from the Admin Portal without permanently deleting the job, you can mark the job as inactive, so it no longer gets displayed in the Admin Portal. This prevents clutter in pull-down menus and other places where jobs are listed. Only active…
Audit Log
Administrative Portal » Admin » Audit Log
Anytime an Administrator makes changes within the Admin Portal a permanent log entry is created. You can view all log entries in the Audit Log section of the Admin Portal. You can view more details for each log entries using the icon in the actions column. In the…
Adding Announcements
Administrative Portal » Admin » Announcements » Adding Announcements
You can create a new announcement by either using the icon in the upper right corner or use the in the lower left corner of the Announcements section of the portal. You can also create an announcement from anywhere in the Admin Portal using the announcement icon in…
Uploading QuickBooks Data Into Telephone Timesheets
Administrative Portal » Integrations » QuickBooks » QuickBooks Desktop » Uploading QuickBooks Data Into Telephone Timesheets
QuickBooks Desktop software allows you to create a special file that contains employee names, customer data, and service item data. To create this file in QuickBooks, go to File —> Utilities —> Export —> Timer Lists, as shown in the screen shot…
When To Work
Administrative Portal » Integrations » When To Work
Integration with When To Work scheduling is designed for employers who already use When To Work, or have a need for more advanced scheduling capabilities beyond those built in to Telephone Timesheets. Here are some of the key features of When To Work. …
Employee Warning: Short Break
Administrative Portal » Jobs » Breaks » Employee-Initiated Unpaid Breaks » Employee Warning: Short Break
This break feature is hidden. When hidden, this feature will not be usable. Contact support@telephonetimesheets to enable this feature. If enabled, employees will receive a text message warning them they are ending their break too soon. Short break employee warnings…
Importing Employees
Administrative Portal » Integrations » QuickBooks » QuickBooks Online » Importing Employees
With the initial integration complete, you are now ready to perform the initial import of your employee data. You cannot export any timesheet entries until you have first successfully imported your employees from QuickBooks Online. *Note: * The master source of…
Active/Inactive Employee Status
Administrative Portal » Employees » Editing Employees » Active/Inactive Employee Status
If you wish to remove an employee from the Admin Portal, they can be marked as an inactive employee. This makes it so that they are no longer visible in the Admin Portal. Additionally, it reduces clutter in pull-down menus and other places where employees are listed.…
Employee Break Confirmations
Administrative Portal » Jobs » Breaks » Employee-Initiated Unpaid Breaks » Employee Break Confirmations
Break confirmations allow employees to confirm that they were given the opportunity to take all of the breaks that they are entitled to. Some states like California have strict laws to ensure that employees are allowed to take breaks. If employees are not allowed to…
Multi-Day Jobs
Administrative Portal » Schedules » Editing Schedules » Multi-Day Jobs
This scheduling feature is hidden. When hidden, this feature will not be usable. Contact support@telephonetimesheets to enable this feature. If enabled, you will be able to schedule a Multi-Day job. Multi-Day jobs are jobs that can be completed at any time over the…
Comm Log
Administrative Portal » Admin » Comm Log
A complete record of all inbound and outbound communications (both text and calls) can be viewed in the Comm Log. The Comm Log can be used for situations where an employee calls into the system, but is unable to create a time entry. For example, an employee repeatedly…
Employee Reminder: Start Break
Administrative Portal » Jobs » Breaks » Employee-Initiated Unpaid Breaks » Employee Reminder: Start Break
This break feature is hidden. When hidden, this feature will not be usable. Contact support@telephonetimesheets to enable this feature. If enabled, employees will get a reminder text once they have been clocked in to a job for a certain amount of time. This feature…
Deleting Time Entries
Administrative Portal » Time Entries » Deleting Time Entries
To manually delete a Time Entry, click on the red Delete button in the Action column for that Time Entry entry in the table.
Allow Employees To Retrieve Their Schedule
Administrative Portal » Schedules » Allow Employees To Retrieve Their Schedule
Employees can view their schedule in 2 different ways: Employees can text the letter ‘s’ to Telephone Timesheets at any time to receive a listing of their current schedule. In the United States and Canada, employees send a text message to the same…
Click -to-Call From Time Entry
Administrative Portal » Time Entries » Click -to-Call From Time Entry
This feature is hidden. When hidden, this feature will not be usable. Contact support@telephonetimesheets to enable this feature. If enabled, you can easily call or text any employee, supervisor, client, or vendor that is associated with a time entry. If you see a…
Deleting Contacts
Administrative Portal » Admin » Contacts » Deleting Contacts
To manually delete an Contact, click on the red Delete button in the Action column for that contact entry in the table.
Deleting Notification Profiles
Administrative Portal » Notifications » Deleting Notification Profiles
To manually delete a Notification Profile, click on the red Delete button in the Action column for that Notification Profile in the table.
Deleting Schedules
Administrative Portal » Schedules » Deleting Schedules
To manually delete a Schedule entry, click on the red Delete button in the Action column for that Schedule entry in the table.
Deleting Employees
Administrative Portal » Employees » Deleting Employees
As a best practice, employees should not be deleted. Employees will automatically be marked as Inactive if they have not used the system in 30-days. Optionally, employees can be marked Inactive at any time using the Edit Employee form. Inactive employees will be…