GPS location tracking is enabled on a per-employee basis. By default GPS tracking will be enabled for all employees, but can be disabled through the Admin Portal.
To disable or enable GPS tracking for an employee, access the Employee section of the Admin Portal. Then, find the desired employee that you wish to disable or enable GPS tracking for. Select the 
icon to view additional employee information.
Here you can find the checkbox labeled Use GPS. Check this box to enable GPS tracking for that employee; uncheck this box to disable GPS Tracking.
You can also edit an employee’s GPS tracking status through the Edit Employee form. You can find how to access the Edit Employee form in the Editing Employee section of the manual
GPS Tracking should be enabled if you want to ensure that employees are actually at the job site when they clock in and out. This GPS location information will be attached to the employee’s time entry in the Time Entries section of the portal.
If addresses are entered for the job, the system will calculate proximity to the job location and present that proximity information in the time entry. To view your employee’s location for each clock in and out, navigate to the Time Entries section of the portal. Ensure that the “details” view of your Time Entries is enabled by selecting the ! 
icon. Then scroll down until you see “details” and that it is checked.
Once your “details” option is checked, click the 
icon to open up an array of options.
From there, select “show map” to view the employee’s whereabouts
If the option the details option is checked but not showing up on the dashboard, it could be that your screen size is smaller than the average dimensions. To view employee GPS in this case, select this icon in the Time Entries tab.
Then, select the 
icon from the drop down.
From there, select “show map” to view employee location.
Anytime an employee calls in from their own mobile phone, whether clocking in or clocking out, they will immediately receive a text message asking them to share their location. Be sure the Enable GPS Requests checkbox is filled for your employees to receive this message. If you have unchecked it, the employee will not receive GPS tracking text messages.
When the employee clicks on the link, their mobile phone will request permission to see their current location. This is a privacy setting of the mobile phone. Please be sure to tell your employees to allow sharing. If sharing is allowed, they will see that their location was successfully shared.
If sharing is disabled on the employee’s phone, follow the instructions below to enable sharing.
Apple:
For Apple devices, enabling GPS sharing is the same for all phones.
Settings —> Privacy —> Location Services —> Safari Websites
Android:
With Android, it varies by device. Google provides a helpful document here.
https://support.google.com/accounts/answer/6179507?hl=en
With Android phones, there is one other scenario we have seen when an employee has explicitly chosen NOT to share their location. In that case, where “deny” was chosen, all subsequent requests are automatically blocked.
To clear this in Chrome, the employee must follow these steps.
1. Open Chrome.
2. Click on the 3 dots in the top right corner. This will bring up a menu.
3. Click on “Settings”
4. Click on “Site settings”
5. Click on “Location”
6. Click on the site https://gps.telephonetimesheets.com from the list of blocked sites (it might be the only one in the list)
7. Click “CLEAR & RESET”
Need more help with this?
Telephone Timesheets Support