Acquiring GPS Position

Your device may lose GPS signal under any of the following conditions:

• The device is in a building, tunnel or at a location where signals from the GPS satellites are obstructed by buildings, trees, electric cables or other objects.
• Device system settings may be set incorrectly
• On a Smartphone device location services are turned off
• Product settings may be set incorrectly

If your device can’t determine your current position you will be offered the following options:

• Wait for valid position (Recommended)
  Your route will be calculated from your current position as soon as a valid GPS signal is available.

• Last valid position
  Your route will be calculated from your last known position (i.e. where you were just before the device lost GPS signal).

• Select from map
  Allows you to select any starting point for the route calculation.

If problem continues. please contact our Customer support .