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Real View Navigation
Additional features » Real View Navigation
Real View Navigation is a feature that is included in the Premium+ subscription, that will enable a new and unique method of displaying your route and navigation instructions. This technology is also known as „Augmented Reality“ or AR, and while some other apps…
Route planning & Navigation
Main Menu » Settings » Route planning & Navigation
By tapping on Main menu → Settings → Route & Navigation you can adjust what type of Route computing algorithm should be used: Fastest – route will take the least amount of time Shortest – routing will prefer the shortest distance to your…
View & Units
Main Menu » Settings » View & Units
In this section you can customize what details you want to see on the map and how the map looks, and also set units for the navigation. Buildings – enable/disable showing 3D buildings Distance units – Changes the distance units which will be…
Home, Work – setup & navigation
Setting up your route » Choosing the destination » Home, Work – setup & navigation
In order to use this feature, it is first necessary to setup your Home and/or Work addresses. To set the Home/Work address, click the Heart icon in the upper right corner and select Set home address or Set work address. You can then search for a specific address or…
Quick Menu
Getting started » Quick Menu
The quick menu provides fast access to several features of our app. It can be opened by tapping on the “3 dots” button in the bottom right corner of the map screen. Quick menu gives access to the following features: 1. Real View Navigation Toggles…
Main Menu
Getting started » Main Menu
The main menu can be opened from the map screen by tapping on the ☰ icon in the top left corner, or by swiping with your finger from the left edge of the screen towards its center. Menu: Sign In – Sign in to the app using your Sygic account. Google and…
Dashcam
Additional features » Dashcam
Dashcam is a feature that is included in the Premium+ subscription and that is here to help you by recording everything in front of your car using the camera of your smartphone/tablet and even has the option of automatically saving the video in case of a car crash. You…
Report Menu
Getting started » Report Menu
The Report menu allows the driver to contribute by informing about the current situation on the road in real time. The Reporting menu can be opened by pressing the “!” button in the bottom left corner of the map screen when using the navigation mode or when you…
Getting started
Getting started
Sygic GPS Navigation is an offline navigation app and does not require an internet connection to search, create routes, or navigate. Please refer to the Compatibility & Requirements chapter to see a list of features that require an internet connection. Make sure that…
Starting the route
Setting up your route » Starting the route
The Sygic app will calculate your route when you tap the “Get directions” button, after choosing your destination (see Choosing the destination). Before you begin navigating, there are a few available options to customize or Preview your route. This…
Choosing the destination
Setting up your route » Choosing the destination
Sygic GPS Navigation & Maps offers the following ways to select your destination: Browsing the map Searching for an address Searching for a Place GPS coordinates Navigating to History/Favorites/Contacts Navigating to Work or Home Navigating using a home screen…
Setting up your route
Setting up your route
Sygic GPS Navigation & Maps can create routes based on multiple types of your input. This section of the user guide explains, how to create and modify a route using: An address A place An address stored in favorites GPS coordinates Your home or work address A…
Map management
Getting started » Map management
Sygic GPS Navigation is an offline navigation, which means that you don’t need an internet connection while navigating, but you do need to download the desired maps first. To manage your maps, please go to Main Menu → Manage Maps In the upper right corner…
Import/Export GPX
Additional features » Import/Export GPX
Beginning in version 22.0.4 of Sygic GPS Navigation for Android, our users have the option to import/export .gpx files in/from the app. If you already have a .gpx file on your device (in files, e-mail, in messenger, etc.), and would like to use it with Sygic, it is…
Waypoints
Setting up your route » Waypoints
Another option to customize your route is by choosing additional points to pass through along the way, between your starting point and destination. You can do this by adding your own waypoints to the route. The following user guide articles provide more details about…
Display modes
Getting started » Display modes
Sygic GPS Navigation has two main display modes – Map browsing mode and Navigation mode. Map browsing mode is the mode the app usually displays when you start it – your position is displayed as a small blue circle with a thick white outline. It shows the…
Application Updates
Updates » Application Updates
All application updates for the Sygic GPS Navigation app are distributed via the Google Play Store. Once an update is available, you will be notified about its availability in your notification bar, or, by default, the app will be updated automatically when you connect…
Compatibility & Requirements
Compatibility & Requirements
The Sygic GPS Navigation application is compatible with all Android smartphones/tablets that meet the following minimum system requirements: • Android version 5.0 or higher to use the latest Sygic app version. • 150 MB of free storage memory for the base app to…
Choosing the starting point
Setting up your route » Choosing the starting point
Sygic GPS Navigation by default uses your current position as the starting point when calculating a route. If you’d like to change the starting point of your route to something else, you can select that point either on the map by tapping on it, or finding it by…
Troubleshooting
Troubleshooting
The following pages contain advice for solving the most common problems which users can encounter when using a navigation app.
Manage Maps
Main Menu » Manage Maps
You can find all information on how to manage your maps in the Map management section.
Removing & Skipping waypoint
Setting up your route » Waypoints » Removing & Skipping waypoint
If you would like to remove added waypoint while still in route overview, just tap on the bin icon next to the waypoint you want to remove from your route. If you wish to skip/remove the nearest waypoint on your route during navigation, open the Quick menu and…
Language & Sounds
Main Menu » Settings » Language & Sounds
Here you can change language of the application, set instructions and sounds and also set/change voice. For more information please refer to Language and Voice settings section of this user guide.
Electric Vehicle Mode (EV)
Additional features » Electric Vehicle Mode (EV)
These articles cover the details of using EV mode within the Sygic GPS Navigation app. With our EV mode, you can easily find charging points around you, plan your route to the closest charging station, and even pay for the charging directly within the Sygic…
Cockpit
Main Menu » Settings » Cockpit
Here you can enable/disable option to minimalize Cockpit to Info bar. You can find all information about Cockpit feature here.
Backup & Restore
Main Menu » Settings » Backup & Restore
Sygic GPS Navigation uses Dropbox to back up and restore saved data. To backup your data using Dropbox, go to Sygic application Menu → Settings → Backup & Restore and connect your Dropbox acount. Afterwards, you will be able to backup your data at your leisure and…
Reinstalling the app to solve technical issues
Troubleshooting » Reinstalling the app to solve technical issues
Please follow these steps as a last resort. Prior to any reinstall, check our other Troubleshooting guides whether they don’t have a solution for the issue you’re experiencing. Sygic GPS Navigation app for Android can be reinstalled simply by first…
Sygic Store
Main Menu » Sygic Store
In Sygic Store, you will find the current offers for Premium+ for Sygic GPS Navigation. Besides the current offer of purchasable licenses, the store screen also offers the option to Activate licenses that you already own with either product code, sign in, or via…
Saving a route
Setting up your route » Choosing the destination » Navigating to places / favorite routes / contacts » Saving a route
When you select your destination point and create a route, you can save it to favorites for later use. In order to create a route, please go to section Settings up your route. You can save created route to favorites while in route overview: 1. Swipe the bottom bar…
Speed Cameras
Main Menu » Settings » Speed Cameras
In this section of settings you can enable/disable notifications for speed cameras. You can learn more about Mobile speed cameras in Add-ons & Features section. (?) Show on map – Notify with a pulsing speed camera icon on the map to…
The application is not connecting to servers
Troubleshooting » The application is not connecting to servers
If you are receiving an error message that the Sygic GPS Navigation app cannot connect to servers in the Menu → Manage Maps section, or in the Sygic Store, then the most common solution to resolve it is to follow these quick steps: launch the app access its menu…
Sign In
Main Menu » Sign In
Signing in activates all of your paid licenses and add-on features that are bound to your Sygic account. Creating a Sygic account is free and can be done on the following website: accounts.sygic.com/sign-up . If you buy any license from the Sygic E-shop website, the…
The application has crashed or is freezing up
Troubleshooting » The application has crashed or is freezing up
First of all, we’re sorry that you experience this kind of behavior in the app. Please try to follow these troubleshooting steps, that help in resolving situations like this. 1. First and foremost, make sure, that your device meets the requirements. 2. Try…
Cockpit
Additional features » Cockpit
Cockpit is a feature that is included in the Premium+ subscription that shows you certain real-time statistics. • Accelerometer will measure the G-force while you drive and help you drive more economically. • Lateral acceleration (Lateral G) will show you the…
Dashcam
Main Menu » Settings » Dashcam
Dashcam is a paid add-on that allows you to record what happens in front of your car with your phone’s camera. It records the road in front of your car in a 5 minute video loop (by default, this length can be changed), with your current GPS coordinates, current…
Adding waypoint while navigating
Setting up your route » Waypoints » Adding waypoint while navigating
There are two ways to add a waypoint while navigating: 1. Directly from the map Swipe across the screen whle navigation and simply tap anywhere on the map so a grey marker appears, and choose the Add as waypoint option that way. 2. Through the quick menu Open the…
First start
Getting started » First start
When you download and install the app on your device, with the first start of the app you will be prompted to download your first map. The app will detect your country automatically based on your internet connection, and suggest to download the map of your current…
Language and Voice Settings
Getting started » Language and Voice Settings
To change the language of the app, go into the app’s Main menu → Settings → Language & Voice → Language Here you can also choose to play Voice instructions, Alerts only, or turn Sounds off via Instructions and Sounds button. If you would like to…
Route did not calculate due to an error message
Troubleshooting » Route did not calculate due to an error message
Various error messages could appear while you try to make a route. One possible reason for a route error is a missing map: This error occurs when you are creating a route between various maps, and the app is missing map files for one or more countries/states which…
Map Updates
Updates » Map Updates
We will release map updates 3 times per year, these are included for all our customers at no extra cost. Map updates include updates for roads, speed limits, turn restrictions, permanent closures and places (POIs). Beginning in version 18.4.2 of Sygic GPS…
Offline maps
Main Menu » Settings » Offline maps
You can set downloading preferences, and view information about previous and upcoming map releases.
“Getting position” or inaccurate GPS signal
Troubleshooting » “Getting position” or inaccurate GPS signal
It is possible that sometimes the app will display a message that it’s trying to acquire your position. This usually doesn’t take long, but you might experience difficulties given certain circumstances. Your device may not be able to locate your position…
Head Up Display
Additional features » Head Up Display
The Head-up display (HUD) is a feature that is included in the Premium+ subscription and allows you to keep your attention on the road and enjoy a safe & comfortable drive by showing you all the navigation instructions projected directly into your line of sight – on…
Searching for a Place (POI)
Setting up your route » Choosing the destination » Searching for a Place (POI)
The maps in our app contain millions of Places (also called POI – Points of Interest), among them restaurants, hotels, tourist attractions, and many more. You have two options when looking for Places: Searching for specific Places by name Browsing nearby…
Adding charging stations to your route
Additional features » Electric Vehicle Mode (EV) » Adding charging stations to your route
You can navigate to a charging station as your destination or set it as a waypoint the standard way, just like with any other place on the map. Additionally, while Sygic is in EV mode it will always offer you the option to add a charging station to every route you…
Charging with Sygic
Additional features » Electric Vehicle Mode (EV) » Charging with Sygic
To initiate charging through our app, simply tap on the “Charge” command next to an available charging point displayed in the station’s details. The following conditions must be met for the Charge command to be available. These have been covered in this article…
Searching for charging stations
Additional features » Electric Vehicle Mode (EV) » Searching for charging stations
With EV mode turned on, simply tap on the search bar at the top of the map to enter the Search screen, and then tap on the green charging station icon underneath the search bar. This will show the 30 nearest charging station to the location which was centered on the…
GPS coordinates
Setting up your route » Choosing the destination » GPS coordinates
If you have GPS coordinates of the location you would like to navigate to, tap on the Search bar on the top of the screen and enter the coordinates there. The GPS coordinates can be written in different formats: 1. GPS coordinates in format Degrees, Minutes,…
EV mode settings
Additional features » Electric Vehicle Mode (EV) » EV mode settings
Your first step with EV mode in Sygic should be to access its setup screen. Just tap on the* “EV mode”* button in application main menu ☰. On this EV mode screen you can: Select your vehicle. This enables our app to recognize which charging stations…