Users can be added into groups.

  • Groups might define drivers e.g. by territory, type of service or working groups.
  • Each user can be added to any number of groups.
  • Visibility – Users, who are not part of any group are visible to all dispatchers. If a dispatcher is put in the group, he can see only the users of this group. Administrator can see all the users regardless the group assignment.
  • Use – Groups can be used to do the following
    • Assign job to a group. The job will be dispatched to all users inside the group. User who accepts the job first will get it.
    • Synchronise adresses (POIs) with drivers in the group
    • Synchronise routes with drivers in the group – available only with Sygic Municipal

Create, Edit and Delete a Group

To create a new group, go to:
Groups -> New Group -> fill in the name and description -> optional: add users and adresses, users will be added to group, adresses will be synchronised with all the users in the group -> Create group

To edit a group, go to:
Groups -> select a group from the list -> edit the details -> Save group

To delete a group, go to:
Groups -> select a group from the list -> Delete group -> confirm Delete group

Add Driver to a Group

There are two ways on how to add a driver to a group:

1. Staff -> click on a driver -> click into field Add user to group -> select a group -> Save user

2. Groups -> Click on a group -> click in Add users to group -> sellect all the drivers you wish to add -> Save Group

Add Adress to a Group

There are two ways on how to add an address to a group:

1. Addresses -> click on an address -> click in Add addresses to group -> select a group to add to -> Save address

2. Groups -> Click on a group -> click in Add addresses to group -> sellect all the addresses you wish to add -> Save Group

Group overview

Go to: Groups -> click on a group

In group overview, you can

  • Add new users and adresses by clicking in fields Add users to group and Add addresses to group
  • View users and adresses added to group in bottom part. Switch between them clicking on corresponding tabs.

Assign Job to a Group

When assigning a job, a dropdown list appears. Groups are highlighted in gray and there are drivers in them listed below.
Click on a group name to assign it to a job. e.g. Liverpool, Workday drivers.

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