Any pending request submitted by a member via their Members Area account must be approved by the club before the members details in Surfguard will be updated. Members can submit a number of pending requests via their Members Area account, including:-
- Dissolve Family Group
- Leave Family Group
- New Club Membership
- New Family Group
- New Family Group Member
- Renew Club Membership
- Update Personal Details
Approving or Requesting from the Pending Request landing page
- Tick the check box in the Select column beside each request you wish to process.
- If a tick box in the select column cannot be ticked it means the request cannot be actioned until another process is completed.
- A ? displays next to the Request Type. Hover over the ? with your mouse to display a pop-up that will provide an explanation for why you cannot action the request
- Select from either “Accept”, “Reject” or “Archive” request(s)