Any pending request submitted by a member via their Members Area account must be approved by the club before the members details in Surfguard will be updated. Members can submit a number of pending requests via their Members Area account, including:-

  • Dissolve Family Group
  • Leave Family Group
  • New Club Membership
  • New Family Group
  • New Family Group Member
  • Renew Club Membership
  • Update Personal Details

Approving or Requesting from the Pending Request landing page

  1. Tick the check box in the Select column beside each request you wish to process.
  2. If a tick box in the select column cannot be ticked it means the request cannot be actioned until another process is completed.
  3. A ? displays next to the Request Type. Hover over the ? with your mouse to display a pop-up that will provide an explanation for why you cannot action the request
  4. Select from either “Accept”, “Reject” or “Archive” request(s)



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