Surfguard administrators can manage a family Group by selecting the following Members > Family Groups > Manage Family Groups.

Note: If you have a large number of family groups, you can simply use the Search facility to find and edit a family group.

Editing A Family Group

  1. To update the name of the Family Group type in the update name details in the ‘Family Group Name’ field.
  2. To remove a member from the family group, click Remove.
  3. To update a member’s individual member profile click Edit
  4. To add another family member to the group select either Add new member as primary contact or Add new member as a standard member

Renewing a Family Group
Options are available next to each family group to ‘Renew Memberships’. By selecting this link it will take you to the bulk processing screen and provide the ability to renew the membership for all members of that family. NOTE: This action should only be done once you are using paper renewal forms and they have been signed and payment has been made.

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