To send an Email or SMS Message

  1. Select whether an email or SMS is to be sent by selecting Output Format from the dropdown list (Email is the default).
  2. Use the filters to select the group of people you wish to email or SMS.
  3. Ensure you select the appropriate filters so you only email or SMS the group of people you want.
  4. Click Display Report when all appropriate fields have been selected. A new screen will open with the results.
  5. Enter the message details such as title and message.
  6. Email Attachments: To attach a file to an email, click the ‘Add Attachment’ button and then click the Browse button and navigate to the file you wish to attach.
  7. To add further attachments, click the ‘Add Attachments’ button again. To remove an attachment click on the Remove button.
  8. Agree to the declaration in order to send an email or SMS.
    All people searched for are returned whether they have a valid email/mobile number or not, and including those who may have opted not to receive email/SMS communication. This allows you to see those who can be sent a message and those who will not be
  9. Select people from the list by ticking their box.
  10. When all message recipients are selected, click Send.

Note: You can only attach files of the following types: csv, images, pdf, power point, rich text, spreadsheets, text, word documents, zip/gzip. Total Max File Size (sum of all file sizes) = 1.5Mb%

When sending an SMS, a maximum of 150 recipients may be selected using the SMS function.
A maximum of 140 characters per SMS message is allowed for Latin/ English Character Set encoding (i.e., standard English). A maximum of 30 characters per message is allowed for Universal Character Set (for Non-English characters) encoding.
The message will end in ‘powered by telstra’

SMS are for emergencies and recommend using it for Email Functionality.


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