1.5 Surfguard Dashboard

On successful login, you will automatically be taken to the interactive Dashboard showing your organisations:

• Historical Membership Trend By Season
• Current Memberships
• Financial Members
• Member Retention
• Patrolling Members Contribution
• Membership Trent by Month (function to soon be released)
• Gender profile
• Awards & Proficiencies
• TAF & SS Award Holders
• Announcements
  

The top left of the dashboard will display:

• Your name
• The Organisational level
• Link to Help page
• Log Out
• Member Search
• The blue icon takes you to the dashboard
• The yellow icon takes you to the Email/SMS Members area
• The green icon takes you to view the Maintenance area
• The Menu takes you to view all the available menu items
  
  

To hide the left hand side menu

Quick links are available on the dashboard to take you to the following areas:

By clicking on the “i” information for each of the tiles some additional explanation will be provided.

Dashboard:

Historical Membership Trend by Season
A multi-year trend showing all memberships for the current season and previous 3 seasons. All sub-membership categories have been grouped into 3 sections (Active, Junior and Other) and detailed grouping information can be shown by hovering over the ‘i’ in the top right corner of the dashboard item. It’s important to note that these figures are based on all memberships that have ever been registered for the given season even if the member was active and financial for even a small part of the season.

Current Memberships
Using the same groupings as the previous graph, a breakdown of currently active financial members

Financial Members
A high-level look at the number of currently active financial members (as of today) compared to the total number of members who have ever been registered for the current season (throughout the season), lastly showing the difference whereby identifying how many people were previously active members this season however are not now (lost as of today).

Member Retention
Doing a direct comparison between active financial members for the previous season and the current season, this dashboard item identifies how many of these members were lost and/or didn’t renew from the previous season, how many were retained (registered for both seasons) and how many are new (were not registered last season however are registered this season).

Preventative Actions & Rescues
The total number of preventative actions and rescues this season

Patrolling Members’ Contribution
A breakdown showing the patrol hours that active financial members have attained. Important note, the non-contributing members sector of the graph indicates the number of members in the ‘Active’ main category (from 1st and 2nd dashboard item groupings) who have not gained any patrol hours during this current season.

Membership Trend by Month
Showing the number of members who have either joined as a new member or renewed/rejoined or transferred in, results are split up for each month within the current season to identify periods when renewals etc are high/low.

Awards & Proficiencies
Shows the count of active members for the current season who hold the awards & are proficient in that award. Note for ART they may hold one of the three current ART awards.

• Advanced Resuscitation Techniques (AID)
• Advanced Resuscitation Techniques
• Advanced Resuscitation Techniques Certificate

TAF & SS Award Holders
This will show the count of active members for the current season who are proficient in the award groups shown.

Important Announcements
Communication tool for important updates or scheduled system outages

The old dashboard can be viewed Menu > Summary > Dashboard