3.7 Pending Member Requests

Any pending request submitted by a member via their Members Area account must be approved by the club before the members details in Surfguard will be updated. Members can submit a number of pending requests via their Members Area account, including:-

• Dissolve Family Group
• Leave Family Group
• New Club Membership
• New Family Group
• New Family Group Member
• Renew Club Membership
• Update Personal Details
  

The Pending Request screen offers a number of filtering options.

The default status of Pending will display all incoming requests that have not been processed however you can filter to view those requests that have been ‘completed’, ‘rejected’ or ‘archived’

Approving or Requesting from the Pending Request landing page

1. Tick the check box in the Select column beside each request you wish to process.
2. If a tick box in the select column cannot be ticked it means the request cannot be actioned until another process is completed example: A transfer
3. ? displayed in the ‘link’ column. Hover over the ? with your mouse to display a pop-up that will provide an explanation for why you cannot action the request
4. $ symbol indicates that a transaction is attached to the pending request.
5. Select from either “Accept”, “Reject” or “Archive” request(s)