Do I have to add prices to the Surfguard Price list now?
Yes, if your club uses online renewals and online joining. As a minimum clubs must have Membership (Renewing members) & Joining (new members joining) fees in Surfguard for any sub-membership category that is used by their club or in the Other section. If there are no prices entered, existing members will not be able to renew their membership via https://members.sls.com.au and new members will not be able to join via https://join.sls.com.au
How do members pay for items that are not part of a Renewal or Join?
1. Club using Online Joining & Renewals and registered for SLSA Payment Gateway
We recommend clubs who use the Price List feature on the Payment Gateway should update their Payment Gateway price list to only include the cost of additional items eg merchandise, carnival entry fees, fob & locker fees, board storage fees etc. They do not need to have any Renewal or Joining fees on the price list as these will be entered in the Price List in Surfguard.
Members can then pay for additional items by:-
1. Logging in to their Members Area account and clicking the $ at top right of screen to take them to the Payment Gateway to pay additional fees
2. The club can direct members to pay.slsa.com.au and they will be redirected to the Payment Gateway.
2. Club using Online Joining & Renewals and NOT registered for SLSA Payment Gateway
In Surfguard Clubs need to go to Menu > Maintenance > Payment Methods and untick “Enforce Credit Card Payments”.
They should also go to Menu > Organisational Management > Bank Account Details and do the following: -
1. Make sure their bank account details are up to date.
2. Click Edit and tick “Allow Direct Deposits”.
3. Make sure members prices and payment methods are listed on their website
3. Club NOT using Online Joining & Renewals (members submit paper forms) registered for SLSA Payment Gateway
Your club will not have to create a Price List in Surfguard and will need to ensure the Payment Gateway Price List has all prices listed for Renewing, Joining and additional fees such as merchandise, carnival entry fees, fob & locker fees, board storage fees etc.
Members can then pay for additional items by:-
1. Logging in to their Members Area account and clicking the $ at top right of screen to take them to the Payment Gateway to pay additional fees
2. The club can direct member to pay.slsa.com.au and they will be redirected to the Payment Gateway.
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