Depending on your level of access, you may be provided with a list of Branch, State or National views of the SurfCom Management System. These views follow the child, parent, grandparent organisational hierarchy used in SurfGuard.
Where a SurfCom Centre operator requires a view of multiple branches, each branch will be available in the selection list at the top left of the screen. To refine your SurfCom views to a more localised area, select the required branch from the drop-down list. The system will reload, displaying only information and entities relating to the branch, state or national entity you have selected.
You will be assigned branches according to the requirements your SurfCom Supervisor has provided to SLSA. If you do not have the correct access, advise your supervisor so the issue can be rectified.
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