Before attempting to log in to SurfCom you must have a Surfcom User Account set up on your behalf. This is done by completing the IT Systems Application Form and having it signed off by your State.

The Surfcom Supervisor signing the Form 49 should make it clear which default Branch is to be used for the new account, and whether the new user needs Operator, Supervisor or Administrator access group.

Once a new user account has been created, login details will be emailed to the new user. On the first login they will be prompted to update their password.

Browse to using your internet browser and you will see the following page. Save it as your home page or as one of your bookmarks.

Enter your username and password as provided to you by SLSA and click Login.

Logging off
When you have finished using SurfCom, click Logout. Once logged out, you will be returned to the SurfCom Management System Login screen.

Need Help?
If you experience any difficulties while logging in, see your supervisor or:

Log a support ticket at
Call the IT Helpdesk: 1300 724 006

SurfCom Playpen
State Operation Centers can request access to the SurfCom Playpen. This enables new users to practice with real (but not live) data. The Surfcom Playpen can be accessed at:


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