Before attempting to log in to SurfCom you must have a Surfcom User Account set up on your behalf. This is done by completing the F049 – IT Systems Application Form and and submitting it to your State Centre for processing.

Once a new user account has been created, login details will be emailed to the new user. On the first login they will be prompted to update their password.

Browse to https://surfcom.sls.com.au using your internet browser and you will see the following page. Save it as your home page or as one of your bookmarks.

Enter your username and password as provided to you by SLSA and click Login.

Logging off
When you have finished using SurfCom, click Logout. Once logged out, you will be returned to the SurfCom Management System Login screen.

Need Help?
If you experience any difficulties while logging in, see your supervisor or:

Log a support ticket at http://helpdesk.sls.com.au
Call the IT Helpdesk: 1300 724 006

SurfCom Playpen
State Operation Centers can request access to the SurfCom Playpen. This enables new users to practice with real (but not live) data. The Surfcom Playpen can be accessed at: https://qanewsurfcom.sls.com.au/login

Need more help with this?
Don’t hesitate to contact us here.

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