This function allows States to set the default for Service when using the ‘Record’ function within an incident:

There are 2 options available

  • Primary Service
  • Last Service

This setting will determine if a State sees the Primary Service in the Record message screen or the Last Service

In this example the Primary Service is being prefilled when selecting the Record option from within an Incident

Need more help with this?
Don’t hesitate to contact us here.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.