Editing an Incident
Select (by clicking on) the Incident which you require to edit.
Note: Only Incidents which have been marked as Closed (in blue) can be edited and Incidents can also be edited from SurfGuard.
Select the ‘Edit’ button located at the bottom right-hand corner of the page.
Edit Fields as required and once completed hit the ‘Save’ button also located at the bottom right-hand corner of the page to save the Incident.
Use the Down/Up Arrows to select which field you wish to edit.
1. The Up Arrow will display the data from the selected field to view.
2. The Down Arrow will close the data from the selected field.
Need more help with this?
Don’t hesitate to contact us here.