2.5 Processing Pending Member Requests

Administrators need to ‘accept’ or ‘reject’ new memberships and membership renewals submitted electronically before any data is updated in Surfguard. To action the pending requests LHS Menu > Pending.

To process Pending Member Requests – New Club Memberships:
NOTE: new members will not be able to access the SLSA eLearning platform until their new membership pending request has been accepted

• Tick the box relating to the member seeking new membership
• Click Manually Process/View Request
• Check that the correct membership category & registered season has been entered
• Click the Accept all Member changes and then the Save button OR close the Form and tick the box next to the member and click Accept Request(s)
  

To Process Pending Member Requests – Renew Club Membership:

• Tick the box relating to the member seeking to renew membership
• Click Manually Process/View Request
• All changes made by the member will be displayed in ‘green’.
• To accept these changes individually click the ‘green’ tick box alongside the specific change
• To accept all the changes in one go click the ‘green’ tick box located at the top of the page ‘Accept All Member Changes’ and click the save OR close the Form and tick the box next to the member and click Accept Request(s)