All members who join/renew, update their details, or create a family group via the Members Area need their request processed by the club before any updates are shown in Surfguard. These requests are sent as a Pending Member Request and you can access via Surfguard LHS Menu > Members > Pending.

All outstanding Pending Member Requests relating to season 2023/2024 should be processed by the end of the season.

Note: Any member can use the Members Area so even if your club or organisation does not use electronic membership renewals or allow members to update their personal details electronically, there may still be pending member requests sitting on the system that require your attention.

You can view more information on Pending Member Requests in the Surfguard User Guide and/or the Members Area User Guide

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