In the Case Name screen you can set the conditions by which Siemplify will know what name to give a case.
In this screen are five fields – Siemplify matches each case with the first field name. If there is no match, Siemplify moves to the next field.
To add a Case Name:
- Place your cursor in the first field.
- You can choose to enter fixed text or alternately, click <> on the right of the field.
- In the Object field, choose from Alert, Case or Event.
- Choose the required property. For example, choose First Tag for Case Name for the Case Object. This means, that the Case will be called by the first Tag Name.
- Click OK.
- Repeat as required.
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