The following options can be accessed by hovering over the alert and clicking on the three dots that appear:
Option | Description |
---|---|
Simulate Alert | Click on Simulate Alert in order to introduce a Test Case into the system. |
Change Priority | As best practice, Siemplify recommends changing the priority of the Alert rather than priority of Case |
Move Alert | If the case is assigned to you, you can move the Alert to a brand new case. |
Close Alert | Closes the alert but only if there are other alerts in the case. |
Add Entity | Can choose to add existing entities or other ones to the alert. |
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