The following options can be accessed by hovering over the alert and clicking on the three dots that appear:
|Simulate Alert||Click on Simulate Alert in order to introduce a Test Case into the system.|
|Change Priority||As best practice, Siemplify recommends changing the priority of the Alert rather than priority of Case|
|Move Alert||If the case is assigned to you, you can move the Alert to a brand new case.|
|Close Alert||Closes the alert but only if there are other alerts in the case.|
|Add Entity||Can choose to add existing entities or other ones to the alert.|
Need more help with this?
Click here to open a Support ticket
Thanks for your feedback.