Log files are created on an hourly basis per log component and stored in a daily folder. All logs are stored in structured folders and files under var/log/siemplify. Each file stores the log records as created from HH:00:00 to HH:59:59. The daily folder name format is the date – according to server localization settings.

*Note that log files are only kept for 7 days. After this time, the log folders are deleted.

  1. Navigate to Settings > Advanced > Logs.
  2. Choose from the following: Error (most critical), Warning (includes error), Info (Info includes any log record, including errors, warnings and many other system log records). Note that in this screen, you can also select to see Elastic logs. The level of logs that you choose here will apply to both Siemplify service logs and Elastic logs (if enabled). The change applies to log files from that moment on.
  3. Click Download to download a zip file containing all the logs for the last ten hours.

For more detailed information, please refer to How To: Logs

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