The next step is to create the Agent, associate it with the Publisher and then send the installation link to the remote environment.

  1. In the Siemplify platform, navigate to Settings > Advanced > Remote Agents.
  2. Click the plus icon on the top right of the screen.
  3. Fill in the relevant information: Name, Environment (for which environment/s this Agent is going to be used), Publisher. Note that each agent can be assigned to multiple environments or “All Environments” and to a single publisher.
  4. Click Save.
  5. Double click on the Agent and you will see the following information:
    1. Enabled – you must click here to enable the Agent
    2. A unique identifier is generated automatically for each agent.
    3. A download link to install the Agent on the remote site will be created for each customer and you can copy and send it to them (or use the Send Email invite in the main screen).
  6. Return to Agents screen and click Send Now in the Agent Installer Access column for the platform to send the remote user the link for them to install the Agent.
    • Make sure you configure the Email integration in the Marketplace to allow sending emails

Agent Status Options:

Waiting for Agent: Only displays if it is a new agent and it has been enabled in the Update Agent screen.
Status: Waiting for the agent to be installed and perform initial communication with Siemplify.
Live: There is full communication from Agent to Publisher and from Siemplify to Publisher in last X minutes (where X is taken from Publisher configuration)
Error: There was a problem with the communication from Agent to Publisher or from Siemplify to Publisher in last X minutes (where X is taken from Publisher configuration)
Disabled: Will display if the agent is disabled
Stopped: Will display if the agent was stopped

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